March 2023 by Paul Cater
Not impressed - just visiting to post two parcels, items were marked fragile. Woman behind the counter was quite non-engaging, I guess because it?s 4pm and getting near home time, handed parcels in and the mail sack was behind her. Rather than get up, she just twisted round and threw them. Unfortunately, the sack was near full so the parcel just bounced off and fell in the floor, then adding insult to injury did it a second time!!!! Just purely lazy!!As it?s my nearest post office I will go back again, but if you are miserable in your job?..get another one!!
October 2022 by Matthew Tomlins
Posted.
April 2022 by Tina-marie Cooney
UPDATED* Always happy friendly staff, helpful and polite. They have plenty stock of variety sizes of packages, envelopes, for all your mailing needs. They even can help out with renewing your licence and let you take your time in prepping for that dreaded photo too lol.* recently my mother made 2 small knitted scarves for her youngest granddaughter who is 2yrs old, who lives in Denmark and when posting them at the Forres post office the staff member asked the value, but because it was not exactly known, as they were hand made and package was marked as a "gift" we had no clue how much the wool cost turns out total value was £3.50, the staff member took the liberty to write "£50" unbeknownst to us! They knew what was in the tiny package!! Would love to know where they buy scarves to think that 2 wee scarves for a 2yr old cost £25 each! Anyway because of this and the change in import fees my sister was being charged £25 to receive the package once it arrived, basically anything over the value of £35 in Europe the recipient pays half the value of the contents to receive the package. My sister did appeal it with the postal service in Denmark and it was accepted that the £50 value noted was an error. HOWEVER, the package got return to us here in Scotland, thus wasting the £10.50 in postage and my sister not receiving the gift for her daughter. So if you are posting anything abroad at this post office be sure to complete the export form yourself or you may find your recipients of packages being excessively charged.!
February 2022 by Pauline Mcculloch
I visited forres post office to renew driving licence I was served by Nicola lovely Girl nothing was too much trouble a Total assist customer service First class Thank you again xx ??
January 2022 by Maria M
The old lady at the counter needs to learn some manners and not attack clients for no reason. There are two ways of pointing out client errors:1. polite professional way and2. annoyed and rude way.Please invest in customer service training so that your staff can learn the correct way of interacting with clients.
August 2021 by hamish dog
I went into Forres Post Office twice this week and I use it quite regularly, I cannot praise the staff enough, always helpful and pleasant even though there were long queues, wonderful service and thank you all.??
September 2020 by Josephine M Gordon
I've been going to this post office for years. Yesterday it was my first time wearing a mask and gloves. I was very nervous. I was served so well and was made to feel safe, with a very pleasant "Stay safe," on the way out. Thank you for making the whole situation easy, safe and fast, stay safe.
July 2017 by I. Bailey
Helpful and friendly staff
March 2017 by David Smith
Friendly