October 2023 by Pauline Mclean
Outstanding service. Two ladies working on Pharmacy counter are so friendly and helpful. Appreciate all your hard work.
May 2023 by paul degnan
Very friendly staff who are doing a demanding job & unfortunately only have one pharmacist. Me personally I have never had any issues & some staff members have went above and beyond
April 2023 by Ewan Cameron
GP emailed over a prescription for trearment for an allergy days in advance, boots told me they hadn't received it. After phoning 111 as the gp was closed, they told me it had been sent to boots but they were refusing to give it to me, no reasons were given other than the fact that they were refusing to give it to me. I am going away on holiday and it's crucial I get my prescription as mentioned before, its to treat an allergy but now I can't and the fact I'm being given no reason is awful. I've obviously been prescribed it for a reason and it's not my first time receiving this medication but boots have decided they won't give me medication I need and rather than tell me this directly, they lied and said they hadn't received the doctors email.
April 2023 by Sandra Reid
What staff there is are friendly & always seem to be working flat out as it's too short staffed to be efficient as far as customers are concerned, obviously not the staffs fault. Not all meds are available for collection on this new automatic 8 week system so we do sometimes have to return to collect prescription, again not their fault
April 2023 by Alison White
The Forfar boots is filthy dirty. I queued for 10 minutes at the till and was ignored by the staff. I was then told by another member of the public that I have to queue in the pharmacy queue. Why could a member of staff not have told me that. The wait was too long.I advised the manager to perhaps put up a sign to make the public aware where to queue, she seemed disinterested.All the customers were referring to the bad service while queuing.The overall experience was terrible. Really bad for Boots the chemist, standards are really failing. The place needs a blumin good clean.
April 2023 by Phill Ingham
Every time I want prescription I have to phone in advance, even they after being told it will be ready after 2pm, it never is, I live 8 miles from boots, and run my own business, I don't 7nd unundstand why
November 2022 by famc
Be prepared to queue for approximately 45 minutes. Text services for prescription reminder sporadic. Regularly prescription not ready even when asked to return. Please update hours on web to reflect closed between 1300-1400 for lunch.
October 2022 by Colin Webster
I had cause to get a prescription on two recent occasions and on both visits the service was well below what I would expect from Boots.
October 2022 by Tony Walker
Hard working friendly team with a demanding clientele. Thanks.. please keep it up, you are appreciated.
February 2022 by Kim Baillie
Great location in the centre of town, good selection of products and the staff are so lovely
January 2022 by Margaret Young
My chemist my script always ready pickup
August 2021 by Simone Nisbet
Really helpful caring team, if they can help you to get your prescription sooner then they will. Thanks for being so kind. ?
August 2021 by MiDnItE SnAcK
Very helpful and got what I needing
December 2018 by Lawrence Mckenzie
Great service
July 2018 by Graham Smith
Busy shop with usually a short wait for prescription meds. Knowledgeable staff and friendly too.
