February 2024 by Julia Frances
Bought a red bull with my meal deal and used the self-service check out. Worker decided to ask for ID! I'm 31 years old. I wouldn't have mind so much if it was alcohol because I get the safety reasoning but a red bull. Use common sense. I'm not 15 years old, am I! Waisting peoples time!
April 2023 by Watp
Prices are a bit steep. Need a wee Asda or Morrisons close by
April 2023 by Alec Morrison
Prices are a bit steep. Need a wee Asda or Morrisons close by
August 2022 by carol knocker
Went there today and the women at the checkout served someone before me even though I had been standing in the Que, and the Que.jumper had just barged in a the counter.Very bad service.
April 2022 by Linda Allman
Wonderful people who really care about their community, friendly and helpful, co op is a household name and has been for many years, grateful for your wonderful support for the moray community Christmas dinner fund
March 2022 by Ton Compable
What can you say about the main store in a small town? It has just about all the essentials, the prices are not too bad considering it has a captive clientel, it is accessible and staff were pleasant. The only problem was, and it is a big problem for someone with a disability, it is on street parking, there is no disabled space nearby and it is therefore pot luck as to if you can get parked outside the shop. We waited a little up the street for a space and when a car pulled out from right outside the shop we waited for a car to pass us and then moved down to take the space only for someone coming the other way to nip into it. So we had to go and turn round, come back and try again. So come on Moray Council, how about doing something to help those that need help.
February 2022 by Lids Miller
What can you say about the main store in a small town? It has just about all the essentials, the prices are not too bad considering it has a captive clientel, it is accessible and staff were pleasant. The only problem was, and it is a big problem for someone with a disability, it is on street parking, there is no disabled space nearby and it is therefore pot luck as to if you can get parked outside the shop. We waited a little up the street for a space and when a car pulled out from right outside the shop we waited for a car to pass us and then moved down to take the space only for someone coming the other way to nip into it. So we had to go and turn round, come back and try again. So come on Moray Council, how about doing something to help those that need help.
November 2021 by Wilma McKenzie
Nice shop, but staff could make an effort to be more approachable.
August 2021 by Fightobserver 1903
Was left to wait at self service til fr 5 minutes waiting fr this horrible woman to confirm my age so I could pay fr my goods. She had no other customers to serve, she just stood at such an angle she could ignore the big flashing red light. Twice I saw her glance and twice she pretended not to notice me, the only person in shop, standing waiting. Terrible customer service.
September 2020 by Mike Simpson
I wish I could be more positive but my trip to the Co-op Focabers Post Office stunk, the attitude of the gentleman behind the counter was so condescending you would not believe that it would exist in someone meant to be in the consumer industry. My daughter went to take money out of her post office account to be served by this gentleman, she put her number in to be rudely told that her card had been refused and that she would have to try again in 30 minutes. If she had put in the wrong number you are given 3 attempts to put the correct pin no in but he took it upon himself to set new rules and to say the machine said so. Well they have lost some regular customers and I wouldn't recommend them to anyone.
September 2020 by George Trowbridge
Not a very good trip to your coop in Fochabers this morning as the woman on the post office one reason she surely can't read when handed a pice of paper with all I was need ing she did not have to touch the paper as the righting was in Big writing and then had to go to another till for elec then back to another till for goods I thought wee were meant to get in and out as soon as poss this was at 0940 on the Friday 10 April and the look on her face well ? A smile wood not go a miss me thinks if no want to work stay at home and someone else can do it thanks one costumer lost
September 2020 by Fishing Fanatic
Nothing to distinguish post office counter from anyone buying groceries, unlike in the old store. Stood behind people today in the so called post office part of the counter getting their groceries scanned in, when needing to do post office stuff. Horrible layout of new store.
March 2019 by Axe Ammo
This small shop has everything that I needed. When i couldn't find what I wanted, I simply asked and the members that work there were more than happy to help me out. Can be busy at times with the post office but other than I recommend shopping there yourselves.
December 2018 by Ahmed Yassar
For some reason this google page is for both Co-op food and Co-op Scotmid that are in Fochabers. They are not that same store, and from what I can tell most of the negative reviews on this page are for the Co-op Scotmid.
December 2018 by Book lover 123
Nice wee shop and lovely people too!