Electronics in Falkirk, Scotland

“Brought my macbook air here because it wouldn't charge after an unfortunate water spill in my bag. They got it looked over overnight and didn't find any water damage. Laptop started working fine the next day so they didn't replace anything. I really really appreciate the honesty and timely diagnosis. Definitely would recommend this place to everyone.”

“My wife and I made a significant purchase in January 2023. The customer service during pre-sales through to home-visit/set-up was outstanding. Ross was so helpful. But, more importantly than this, Serafini's after-sales support with Craig and Dean (with some technical/fault issues with our purchases) has provided significant peace of mind. In the digital online/home shopping age of Amazon dot com, this excellence in ongoing customer care has endeared us to long-term custom with Serafini for all our future Sony purchases. Many thanks to all in the Falkirk team. Nick & Mairi Franks”

“Saved my New Years steak pie! After my ovens element breaking on the 01/01 sourcing a new one over the bank holiday was proving very difficult. I contacted Anne, who was extremely helpful and went over and above to ensure I got my replacement part for fixing my oven. Thank you so much again.”

“Exceptionally well priced store with lots of items for sale. Staff very friendly and helpful and well appointed location on the High Street. Store can get very busy at times, but that isn't an issue, definitely my favourite charity shop”

“Visited Falkirk , to collect new spectacles, ,
Was served by Iain who was very
Helpful, making sure vision was clear & that glasses were fitted properly, before getting a case for them .
Wishing me a pleasant day.
Perfect customer service
Thanks Iain
Shona Calvert (Mrs)”

“Absolutely fantastic !! This item was 100 % worth the money . If your thinking about getting this , just do it ? you will be impressed , I am blown away . Perfect peace of mind knowing baby is safe and secure .My baby gets a wonderful sleep out of this crib⭐⭐⭐⭐⭐A+++++best purchase”

“Great atmosphere, great staff.I was trading in some old tech that was worthless to me so was happy to get some cash. I’ve had a great experience both buying and selling.I’m not sure why others have issue with staff talking to one another, they’re human?I wish the CEO would tell these people to do one, but they can’t. Your staff are the best and provide a playful environment… no issue.”

“Never had any problems collecting any prescription and having seen what the staff have to deal with in regards to some customers attitudes, along with the undesirable clientele they also have to deal with increase in pressure from GPs not dealing with patients and sending them to the store instead to be dealt with. Just bear that in mind if you have to stand and wait in the queue.

Staff are great and friendly and no problems with the patient access app when collecting my prescription.”

“Ok, well as a loyal shopper instore of many years with currys, I can honestly say that the customer service ?? that has always been very good, has got better.
The staff are very organised and pleasant and very knowledgeable in all that they do. They spend the time with the customers making sure there needs are met.”