February 2024 by Jacqueline Burrows
I can?t recommend Carpets at Home highly enough. Our living and dining rooms were in desperate need of both decoration and new carpeting and I just happened to see a newspaper advert for the company. From the first appointment at the shop, to consultation at home, to completion of the work (which took a week), Tyler and the team provided seamless and highly professional end to end customer service. The range and choice of carpets available is excellent and the appointment system meant we benefited from both browsing time and advice. The decorating is superb and the extra touches, such as restoring our living room furniture each evening to ensure we could relax were much appreciated. We are totally delighted with the results, 2 stunning rooms.
September 2023 by Allan Goldie
I recently had Carpets At Home, Falkirk at my home to do a full redecoration of our Living Room/Dining Room. We also wanted our carpet in the living room replaced and the Dining area carpeted as well. We had previously used Carpets At Home to replace our stair and upper landing carpet and we found the work they did was excellent therefore we were happy to have them undertake this job. The first visit was to measure up and give us a quote which we were very happy to accept. While we had moved quite a lot of the contents they were very willing and able to move furniture as they progressed with the project. We found that they were very efficient in their work and at the end of each day they had tidied up and put furniture back in place each evening so that we could continue to use our living room and dining room.The standard of their work was perfect from the stripping of all the wallpaper and putting up the new wallpaper. The carpet we had chosen was of very good quality and was just perfect when it was laid throughout the area. Our Living Room and Dining area had badly needed this redecoration and their work made a great transformation to our main living area. I continue to look at it and admire their work and of course enjoy the new comfort in this important area. They are a great family business and the three main people who dealt with us were Steven, Tyler and Gareth who were always very respectful and worked so well in transforming our Living Room and Dining area. I would highly recommend this business based on the quality and efficiency of their work. They have many years of experience and are excellent in all that they do.
June 2023 by Donald Fraser
We got Carpets at Home in recently to fit our Kitchen Dinner with some Quick-Step Vinyl. In the pre-sale stages Tyler was really patient with us despite us changing our mind numerous times after seeing a sample. In the end we ended up with the a product that suites the area well and looks gorgeous! The work was carried out to a high standard, the workers very considerate and no mess left behind each day. We were kept regularly informed of progress and any difficulties encountered were briefed to us immediately, solutions discussed and accepted before resuming the installation. Really pleased with the result and I highly recommend Carpets at Home.
May 2023 by Meg Macpherson
We cannot fault this company for politeness, efficiency and tidy work. They arrived on time, removed the old carpet and underlay, fitted new carpet and underlay, hoovered as they worked, so there was no mess for us to clear up. We have heavy freestanding furniture which they removed and replaced exactly in place. We would recommend them for any carpet laying jobs you need doing.
April 2023 by Lynne Cumming
Tyler and the team have just fitted our hall/stair carpet. There was no hard sell when ordering. Great choice of Carpets. Would have no hesitation in recommending this Company. So pleased they are back soon to paint and floor our living room.
January 2023 by Helena Lo
If I could give a million stars I would! Carpets at home are simply the best! Just had my full house and granny flat next door(my mum?s) all re decorated and carpeted to the highest standard I?ve ever seen! They worked constantly for over 7 weeks and never complained once, always on time, so polite and being family you can tell, it?s not even like having tradesman in your home, so clean and tidy, putting photos back on the wall and ornaments Back where they were when they replaced the furniture, all I can say is you are all amazing guys..I?d have paid you double! Ha,ha.. thank you again!Helena
January 2023 by Glendoll Lodge
Can you please explain to me, why my 76 year old mum was charged in excess of £20.000 to paint an ex 2bed council house, which involved replacing 4carpets& vinyl in her kitchenfor her ( poorest quality carpets by the way) meant to be made to measure blinds( dunelm cheapest roller blind) if your going to be smart remove the label...now the emptying of rooms, removing of old carpets,1 old mattress is free( stated in your add) still can't justify in excess off £3.000 per room....So here's the deal...I want a full breakdown of everything ...to let you know I'm involving trading standards and police ..She is vulnerable and your company have exploited her....I've phoned left message etc..
January 2023 by Steve Bell
Just had the guys in last week for my loft conversion, got a stunning black carpet fitted and looks stunning.. will def recommend to family and friends,5/5?
November 2022 by sharon sisman
My 90 year old mum had an awful experience with Carpets at Home recently. She was quoted over £2500 for a living room carpet, the room being almost 5m x 5m. After querying the price, they said they would do it for £2300. My husband and I visited the shop and were told the carpet was £69 a square meter and the fitting was £180 which comes to £1905. We asked for a breakdown of mums bill which he couldn?t produce but said he would email to me. The same carpet is for sale in a nearby carpet shop for £51 per square meter with a fitting charge of £120. The following day I phoned to find out the breakdown and I was told that the carpet was actually on sale at £69 (no mention of this the previous day and not a single ?sale? sign in the shop!) and had originally been £85 a square meter, fitting was £260 (it was £180 the previous day) and there was a £30 charge for taking mums old carpet away, even though the large sign outside the shop says it?s done free of charge. He said they would honour the sale price, the lower fitting price and not charge for the carpet removal??..unbelievable!! I asked for these prices to be sent in an email which he did and I still have. Mums carpet was swiftly cancelled and reordered from the other shop at a total cost of £1400 including fitting???£900 cheaper than Carpets at Home!!! None of my family or friends will ever set foot in the shop again, for obvious reasons! Only gave one star because the settings won?t let me give nil.
July 2022 by Paul Campbell
Overpriced
July 2022 by Michael Brophy
Carpets at home have recarpeted our whole apartment over the past few months. From start to finish, the whole process has been very pleasant and stress-free. Having a fair amount of heavy disability equipment as well as heavy furniture, I cannot think how we would have managed to get carpets fitted without their service.They took great care of our equipment, removed and disposed of all the old carpets and underlay, and left all furniture and equipment back where they were originally. Great job - would recommend them to anyone.
July 2022 by Colin Barron
An excellent family-run firm. I gave them a very difficult job, replacing a large carpet in a 19th century top -floor tenement flat. A loose floorboard had to be fixed. Furniture had to be moved. However, the Carpets at Home team came exactly at the promised time and completed the job to a high standard in less than two hours. They cleaned up behind then, hoovered the new carpet and left the place looking very tidy. I would recommend them to anyone.
July 2022 by Alison Wilson
Really pleased with the service provided from Tyler & the team at Carpets at Home. They came to do the job of removing furniture fitting new floor & decorating really quickly ( as this was a requirement of mine ) & were polite professional & left the place clean & tidy. Would highly recommend
July 2020 by June Montgomery
I am delighted with my experience with this local company . They were able to do a quick and reliable job and I am pleased with the rooms they fitted. They were very obliging about moving furniture and managed painting and carpet and vinyl fitting all to an excellent standard.
July 2020 by david white
Excellent service from start to finish. Highly recommended.
