December 2023 by Chay Whyte
Great service!
October 2023 by Gillian Cameron
At least acknowledge your customers.. away to buy elsewhere
November 2022 by Ali Cook
Worst customer service ever! Needed some detailed wood copied at Easter, left the bit with them,was told a week! Went away in May for 3 weeks having chased continously with no call backs and visiting them despite distance advising they had that extra time to get it done. Not done!horrendous communication .Local tradesman advised an alternative who got the work done no problem. Avoid!
November 2022 by Craig Keddie
Really competitive prices and great service, will definitely use again ?
November 2021 by Rachel Jukes
Patient attentive staff. Quick to help out. Amazing skills on the forklift! Highly recommended.
November 2021 by Matthew Lewis
Helpful staff, well stocked and good value.
November 2021 by alan howe
Everything for builders & DIY ers alike. Smashing local shop. Knowledgeable staff. Gets affa busy!
November 2021 by Philip Uren
Fast and efficient service, friendly staff.
November 2021 by Robert Dalgarno
Excellent service at a reasonable price. ?
November 2021 by James Mason
First class service and building materials
November 2021 by Brian Aitchison
Helpful staff.
November 2021 by John Morrison
Requested a quote for materials to build a fence around a month in advance of when the work was planned for. Marc got back to me pretty quickly with my quote, which I was happy with after making a couple ammendments to what I needed. I gave the thumbs up to place the order and was asked for my number so they could call and take payment, which I gave straight away... then the problem starts... I hear nothing from them for 2 weeks, I sent a couple of emails back to Marc to try and arrange payment an delivery but I get no reply, I call and speak to someone who tells me he will get Marc to call me back... he doesn't call me back, I call them back again and am told someone will call me back... nobody does. Another email sent to Marc and I get a text message from him a few days later asking why I am trying to get in touch with him, I reply and explain I am trying to arrange payment and delivery (just under 2 weeks away from the planned work at this point) and again I get no reply. I text Marc back a couple days later asking what's going on and he tells me he will call me that evening... surprise surprise he does not call back. 5 days before the planned work I send a final email saying if I don't hear back from someone to sort the order out then I will be going to a different supplier, unsurprisingly I have never received a reply. Terrible way to go about their business. Very unprofessional.
November 2021 by Rebecca Kirkpatrick
Terrible customer service! Took over 3 weeks to get joints for our kitchen splashback (some of this was down to supplier delays) but had to keep chasing for an update, always got a 'i'll get someone to call you back' and no one did, they finally arrived on the Monday, missed a call from them, phoned them back within half an hour to be told that the guy dealing with it had left, got a call back from another guy who said would have to call back the next day as 'he didn't have a scooby' he would have a look and call back - no call back. Got a text from them the next morning, got the joints home and.... they had ordered the wrong one!! Phoned them and guy checked and said 'yeah that's what was ordered, will look into it and phone you straight back' well that was last Tuesday and no call back! Thankfully joiner was able to do a work around and finally got it fitted otherwise would still be waiting and not being able to use our new kitchen. Obviously getting work too easily just now so don't care about service!
November 2021 by sheena grant
brilliant place to go for building supplies and diy. really good service from these guys.fast delivery too.
November 2021 by Andrew Gillespie
Well stocked. Competitive prices. Amiable staff who helped load purchases.
