March 2024 by Ivor Pieffers
Perfect shop . Perfect prices and good and friendly staff . Thanks a lot for fast helping .
March 2024 by Steve Melville
Cheerful team and great stock
March 2024 by brian mcgrorty
Great store with great staff.
March 2024 by Mark Reilly
Another 1st class service from the elgin branch.
January 2024 by Dean Oliver
Great friendly staff
December 2023 by Paul Bentley
Good service
October 2023 by Joyce Evetts
Great service. Order ready to collect. So easy.
June 2023 by James McGuire
eteI required some guttering . I thought that the length would fit in my car. Martyn kindly lent me a saw in order that I could cut the gettering to a more manageable size . Thanks Martyn
March 2023 by Fiona Morrison
Excellent service couldn?t have been more helpful
January 2023 by Spyda Mostly
Joy to visit. The staff are just such a pleasure to engage with and nothing is too much trouble...
January 2023 by Abbey Electrical Services Elgin
Received a text to let me know my order was in so traveled the 18 mile round trip to pick item up - counter staff were unable to find item details & reverted to item tracking information! Unfortunately there was no information available there either.When I asked why the text has been sent informing me it was ready for collection I was told it?s parcel force who send the texts not toolstation - I challenged that as complete rubbish!Having been on the receiving end of a number of items not available in store having travelled to collect - listening to a range of excuses (never this one) i was pretty unhappy, bit my tongue and left!Toolstation pse advise your staff not to BS your customers who have gone out of their way to use & support your company for years - just sort your ready for collection text issues outShow us some respect and don?t start treating us like idiots or we will simply start shopping elsewhere****Update?. Received call from manager apologising and explaining situation in detail. Very much appreciated rather than being fed some rubbish at the counter. I am glad to hear that customer service & satisfaction is very much a priority. I understand that u are working hard to avoid these erroneous texts!
November 2022 by Dougie France
Ordered a workbench, collected it but when I got it home it was faulty, returned it, new one ordered, 2 days later it arrived. No quibbles, no arguments just great service as always.
November 2022 by Robbie Allan
Went here this morning Peter who helped me get what I needed ; was very helpful and went above and beyond to find the items I required .Mrs Allan
November 2022 by Neil Adamson
Martyn and the team always offer excellent service and advice. Always a pleasure to shop there.
November 2022 by Dawn Mclean
Very polite and pleasant customer sales man, funny and friendly good banter, great selection of stock
