November 2023 by Fabian Martin
Cute Starbucks but not a fan of the eggnog latte
November 2023 by elizabeth hedderwick
Had to wait half an hour for my coffee and they didn?t even get my order right!
October 2023 by louise rimmer
Attitude of staff shocking , hot food cold , worst Starbucks I have ever been in .
September 2023 by Darren Stadames
First time in the relocated shop in Elgin. Really nice space, clean and the usually great coffee n cakes. Thanks ?
September 2023 by Mark Mark
Great friendly staff. Always happy to help make my coffee just how I like it
September 2023 by Richard Amos (Rowan Gardens)
Great coffees, had a wait for drinks, the format of the shop is wrong and encouraged me to start my trip at the end of the line. Shop layout is backwards.
August 2023 by Janet W
NO DOGS ALLOWED! A great dog friendly place has now become so unwelcoming. Such short sightedness of the management, not the staff. Another customer who will not return.
August 2023 by Maldwyn W
We have very much enjoyed Starbucks in Elgin which has recently moved location, it is just opposite the old Starbucks. Whenever we are in Elgin we always have our two dogs with us and they have always been welcome, until now. We walked in to be politely informed that dogs are no longer welcome but we could sit outside, it was raining. Sadly the end of an era. This is very much against the prevailing trend, as many Starbucks do accept dogs. We are very disappointed and needless to say we won?t be back unless you reverse your policy. Commercially I believe that it is shortsighted and the wrong approach.
August 2023 by I5206BXkevind
I wanted to check out the all New and Improved premises on the Elgin High Street and overall I must say I?m disappointed?.why? The old Starbucks logo remains on the building opposite so confusing for any visiting tourists. The doors to the new building are the main issue when considering people with any disabilities like in a wheelchair or perhaps someone frail. I?m 6ft 3 and above average build but couldn?t help but notice how heavy the doors were; there is now no disabled access button like the older building had so a shock considering it?s a brand new outfit for Starbucks with their global presence. Anyone with a disability will certainly struggle to enter the building. Entering the building I needed to pop to the loo and was disappointed to find 2 toilets out of order and only option to use the disabled toilet. Using the disabled toilet it was very spacious but the sink was very close to the toilet so I couldn?t imagine how difficult it must be for a disabled wheelchair user to negotiate around. Service; I ordered a Caramel Latte Medium and was shocked to pay £4:05p not a strong presence of coffee but did taste good and it was service with a smile and didn?t have to wait long. Walking in between tables to get to start of queue was also weird . The layout of the shop was odd and again I can only imagine how difficult it must be for wheelchair users. It would be interesting ? to find out how a person with disabilities would feel about their experience of such a big Coffee worldwide franchise.
August 2023 by Edward Pattinson
Nice stop off while shopping. I came back to update this review. The cafe have changed location to across the road. The staff were excellent super friendly and helpful. Keep up the good work.
August 2023 by Stu
Brand new and disgusting! Feet stick to the floor, counters where baristas work are covered in dirt, spilt milk and grime. Dirty crockery on almost every table.Wouldn?t believe it?s only been open a few weeks.
August 2023 by Orkho
My wife and I had two very enjoyable cappuccinos in the lovely new Starbucks premises in Elgin. All the usual drink and snacking options are available with prices on par with similar eateries. Service from two members of staff who attended to us was quick and friendly.
July 2023 by maureen watt
Staff lovely but I did not enjoy my coffee so strong lovely decor
July 2023 by James Talbot
Lovely staff, nice coffee and food, but not impressed that the franchisee has just reversed the policy on dogs within hours of the new Elgin cafe opening. You have just lost the income from two customers and the presence of a quiet, friendly Scottie dog. The music is also far too loud. So just to emphasise these points, becoming dog unfriendly and turning the music up full blast goes against the general trend of the most sophisticated eateries throughout the country. Please think again!
July 2023 by Ryan Ogilvie
To no longer accept dogs is unforgivable, seeing all the lovely dogs is the best thing, if you allow kids in then dogs must be allowed as they behave much better
