December 2023 by Jamie Nicol
Had a dashcam fitted by courteous. efficient staff and a good explanation of the dashcam after fitting.
December 2023 by Ray 1
Excellent service from Mikey at the bike section in the Elgin Retail shop.Thankyou.
December 2023 by Jason Allan
I?ve been in here twice past couple of weeks for new wiper blades and today for headlight bulbs to be replaced. Really friendly and attentive staff, Ben who served me twice is really prompt and talks through your options clearly. Great customer service.
December 2023 by Iain Muir
Life-long Halfords customer. From my first bike when I was 8, in 1967, from the store that was in Airdrie at the time.I'm now a 63 years-old hooligan who buys all my LED Lights and other such nonsense for my Honda Civic Type R from the Store in Elgin :)I've found the Staff at Elgin to be very helpful and polite. Taking time to listen to an old codger like me. (It's a bummer when you're system is saying one thing and the "Old Codger," is saying another!)It would be good if the Halfords Parts Look-up System that is available to the staff, recommended the correct and most economic options. (Twin Pack Bosch Wiper Blades instead of 2 x individual Blades, saving around £10 for the required 2 correct sized blades, not to mention Tape Measures and a time-wasting refund for incorrect blades being recommended.Regarding this latest purchase of some Super Bright H11 Fog Lamp Bulbs HAL ADV 5000K +50 H11711, I'll let you know in due course!
December 2023 by james irvine
Thanks today Tom for all your help. Great customer service from him (even though I accidentally made it 10 times harder for him) will be back
November 2023 by Cherry Jones
The Halfords retail shop in Elgin has some excellent staff. I have been served in the past by Ben on the till who was friendly, professional and polite. My car was looked at by Mikey who goes over and above and is also friendly and polite. Such a nice change to have excellent service which is obviously the norm for them and how it should be. Both a credit to the company. I hope Halfords realise how proud they should be of them as it is only this kind of service that makes me want to return. ??
October 2023 by Sheena Nicolson
Fast knowledgeable service. Item purchased is à ?lightening to c ? cable . Less than half the price of a similar cable in Tesco.
October 2023 by Jonesy Aye
Friendly, easy experience. Staff were very helpful and knowledgeable.
September 2023 by Richard Fox
Helpful staff. You sell 3 part touch-up car paint packs. Shame you do not sell primer stick paint applicators for the colours of paint you do not stock .
August 2023 by William Macgillivray
That?s why am back in shop to get the proper oil for my can because last time I was in the worker done the 15 point free check on car and told me I need oil he said get 15w/40 and topped car up and car doesn?t sound good so google what oil it was and was 5w/30
August 2023 by Gordon Craik
Elgin branch terrible service and attitude to customers Josh in bike deptAbsolute shambles made a round trip of 50 miles to collect e-bike, to be told bike not built yet, not our fault, no apology just come back tomorrow.Well it wasn?t my fault that?s for sure I had a confirmation email but that made no difference.So I made another 50 mile trip today, hooray it was ready different guy different attitude, apologised on behalf of Halfords and apologised for his no apologetic colleague. Anyway 100 miles later I have the bike so let?s see if it was worth the hassle
August 2023 by helen ross
I was extremely pleased with the service I received when I went in to get a windscreen chip repaired and I will definitely go back. The staff member who carried out the repairs was very helpful and polite and answered any questions I had. I would highly recommend this branch.
August 2023 by Brian Dalton
Appointment for front and rear Dashcam commenced on time and completed within the estimated period. Very neat and professional fitting. Very clear explanation for use and clear description of fitting process. Clean finish and no damage to interior panels although I had been warned a small hole for cables might be necessary.
August 2023 by Steve Jarvis
Whilst visiting the local area, the seat post mount on my road bike broke upon tightening. Visited the store more in hope than expectation that a compatible part may be available. Darren came to the rescue, top marks from one very satisfied customer.
July 2023 by Cath
Visited the store 2 days ago and received very good customer service by Pierce. Very pleased with Halfords!
