August 2025 by wendy harvey
This is my local chemist for my medication. The entire staff are so so friendly and welcoming. My prescription is a hard prescription to keep on top off. They handle my prescription and is always ready and correct for me! I can?t see a chemist measuring up to Well as they just got everything under control and go out of their way to be any help to any customer who walks in not just me. Best chemist by far.
July 2025 by Jenny
Google says open until 1pm but shut at 12pm.
March 2025 by Anticlockwise999
I've used this pharmacy for years and never had any issues
March 2025 by neilmac1234
Never a problem here and if prescription isn't ready it'll be made up quickly while you wait.
January 2024 by Mary dunlop
First time at this chemist the woman serving wasn't friendly to anyone she served. No please thank you or goodbyes was shocked was bad customer service. She couldn't understand a woman who clearly said her sons name was Muhammed and had to spell it after 4 attempts
January 2024 by Christo Antony
Don't value the time for customers.They think we should wait at least one hour for the medicine to be given. Even if it is common tablets they make us wait. If we ask whether we need to come back again to they will say no and make us to wait for a prolonged time. The behavior of all the staff is sameSuch a bad experience.
December 2023 by Rick Stamper
Going from bad to worse, staff are brutal do they get any training. Also no people skills, they have to remember, people are ill/ sick. Looking for help, well don?t come here.
November 2023 by James Coulter
Helpful.staff very welcoming
November 2023 by Aimee Baxter
MEDICAL NEGLIGENCE! I would give zero stars if I could! I recently suffered an asthma attack on the 18th of October, my mother in law was kind enough to go into this pharmacy and get me and emergency inhaler (also on the same day hand in a prescription) the pharmacy told her the prescription would be ready to pick up in a week, I came back a week and half later and was told there was no prescription the doctors hadn?t reviewed it yet - I explained I had ran out of inhaler and struggling to breathe and was met with there?s nothing we can do as they had already given me a inhaler on emergency. The girl was young and had attitude looked fresh out of school and never taught manners most the staff look like they don?t want to be there. So I left and returned back this very day 3/11/2023 struggling to breathe with my 10 month old daughter, asking about my prescription BREATHLESS need to say, was told they had no received it yet as they only put in for the prescription on the 30/10/2023 when the repeat was handed in on the 18/10/2023 when I was suffering from an asthma attack to me that is medical neglect. I explained I am struggling and asked my they put it in late I was then replied to why you going through an inhaler a week rudely by a girl with black hair as if she was some sort of classmate! Rude and degrading service. Was told to go to a&e while struggling to breathe. And was made out to be the one in the wrong for their poor service. Will not use this pharmacy again clearly ran by half brain cells. Clearly breathing isn?t a number one priority at wells. Shocking service with inexperienced rude staff. Avoid at all costs if you suffer from asthma cause they would rather see you struggle than be prompt at putting in your prescription.
October 2023 by Lind Say
5* review for the fantastic service from Well's staff member Julie. My child is affected my the ongoing national shortage of several ADHD medications.
A few weeks ago I only managed to get part of the prescription filled (this was after trying 7 pharmacies). Our supply was running low with apparently no stock of any dose available to order.
Julie was very understanding of my concerns and gave excellent professional advice, even which my GP was not aware of. The GP sought advice and confirmed the information Julie had given me was indeed correct. With wording the prescription as advised, my daughter's medication was ordered straight away and awaiting me collecting it.
I highly recommend and very grateful and happy with the service received!
August 2023 by Darren perry
This pharmacy quite literally has one of the worse customer services, of any pharmacy I have ever dealt with. Just spoke to some girl who clearly couldn't be bothered talking with me or willing to help out with my mothers gazette medication box making a very easy situation impossible due to either her bad attitude or the bad attitude and policies of the chemist
August 2023 by A B
i never had any problem always get my medisons on time or waite 3 to 4 days
July 2023 by Lauren Maxwell
I?ve had pretty bad service recently. There?s a specific medicine my son gets, and every time I ask this pharmacy if they have it in stock they say they don?t. Sometimes they?ll say they?ll order it in, then when I check at a later date they still say they have none in stock. Today my husband went in and asked for it. He saw two members of staff behind the counter discuss the medicine: one member of staff had a bottle of it in his hand and was telling the other member of staff that it?s the only bottle they have in stock. The second member of staff said ??they can?t have it?? then came to see my husband and told him that they didn?t have any in stock and gave him an alternative. So, she lied. I wonder how many times I?ve also been lied to. Why are we not allowed it because it?s the last one? Who are they keeping it for? Overall there seems to be an unwillingness to help.
June 2023 by Michelle Clancy
The female pharmacist has no people skills and no manners , she looks so stressed and like she has no idea what she's doing , so many times mistakes with prescriptions has occured and never an apology .
April 2023 by Abhishek Singh
I though i was one of the few who had terrible experience with this pharmacy but it seems to be general trend for this pharmacy, staffs are impolite, inefficient .Repeated prescription of antibiotic was not ready, antibiotic must be given in continuation to be effective. I had to go to GP again to issue the prescription to get it from other pharmacy. refused to give ibuprofen for reducing child fever after immunization, insisted on using paracetamol only while NHS clearly told to use when necessary
