July 2025 by Mandy Cole
Do not order from this company if you are an international customer. I ordered a book as a birthday gift - it arrived after 20 days with ripped packaging and extensive damage to the spine and corners of the book. It was not in a giftable condition. I contacted Waterstones and was told they will do nothing for loss or damage in transit to the US. This despite paying 10GBP to ship a 23GBP book. If they are unwilling to make it right when an item is damaged or lost in transit, they have no business selling online.
June 2025 by Gareth Ireland
Small Waterstones but everything you need with friendly and knowledgeable booksellers
April 2025 by Polina Kordik
An excellent choice of books and very helpful staff!
March 2025 by Nazia Gillani
Good bookstore inside the cameron toll shopping centre. Well laid out book collection. Good collection of history books. Lovely and always helping staff.
September 2024 by Rebecca K
Lovely man helped me pick out some books for my father's birthday (as he has specific interests and needs) and was super helpful as well as kind and patient with me. Lovely shop!
June 2024 by Kay
Hannah was really friendly & knowledgeable.
May 2024 by Isolde Jones
Very helpful service and a good range of products, can recommend them!
April 2024 by Shobhangee Purohit
Slightly gold due to the A/C but great staff and good place to find some shelter from the Edinburgh weather in March
March 2024 by Chathura Perera
Polite staff very well organised tidy little collection of books.
February 2024 by Patricia Young
Always loved Waterstones. My first time in this branch and the service was fantastic.
January 2024 by Elizabeth Millar
Very friendly and helpful.
January 2024 by Graeme Stirling
The bookshop you know and love.
December 2023 by Alan Gibson
Great service, good ordering service
November 2023 by GILLES FABBRO
I purchased books. The staff was very helpful. I highly recommend warterstones.
October 2023 by Lorna Wilson
Lady at till was soooo helpful!!!