March 2024 by Mariana_jd Mariana
A lovely hotel for our stay in Edinburgh. Bruntsfield was a little bit of a walk from the main hubbub and touristy areas, but we liked that this enabled us to find some really lovely cafe/ restaurant gems out of the centre of town. Plus it was easy enough to walk through the park or down the road to get to various areas in Edinburgh.The hotel itself was nice, the room was a good size (Executive) and came with everything you need.We slept well on the whole, the walls are a little thin so we were woken up by other guests on occasion. This was only really a problem on the first night where there was a function on downstairs, and the noise of the guests leaving at midnight was quite loud!Only other negative to note was that the shower was very weak. I had to hold it quite close to my head to wash out the shampoo which after four nights was getting a little old.We enjoyed the coffee machine that came with the room, and the tunnock tea cakes in the reception area!We would recommend this hotel for others planning to visit Edinburgh in the future!
March 2024 by Dylan Soo
Old world charm by World Hotels. Great location. Within walking distance to little shops and restaurants. Across the street from a park and not too far to all down to the Royal Mile.
March 2024 by Imran Zomoo
Excellent experience ?
March 2024 by Ian Austen
Lovely hotel and great
February 2024 by Rafael S
Terrible staff, hope they can enjoy the adapter they stole me.
February 2024 by Nieves Pérez
Highly recommended, very friendly staff willing to help. Very clean, very comfortable bed. Varied and exquisite breakfast with a chef who makes wonderful tortillas. Hotel very well connected, bus services every 10 minutes, in 10 minutes walking you can reach the center. We will repeat without a doubt.
January 2024 by David Symonds
Visited the hotel bar over Christmas, very quiet given the time of year. It could do with some livening up!
January 2024 by Rainer
Great and spacious rooms and great breakfast selection and
December 2023 by Fritz Fritz
Extremely noisy wooden doors with no insulation and a weird sound of some sort of motor (?) or fan spinning up every hour and producing a loud rattling noise. Good luck trying to find some sleep!
December 2023 by Zeynep Kaman
Everything was pretty much great - except for the fact that we did not get served in the restaurant/bar one day. (Why? Good question the waiter/bartender kinda just ignored us)And yes, the restaurant was open that day.Other than that the people working there are so nice and welcoming! Will definitely stay there again on my next trip!
December 2023 by Ruth
Very disappointing. The receptionist upon arrival said 'we don't accept cash' in a very grumpy manner. I was handed the room key with no mention of the hotel facilities or the location of our room. We weren't even informed there was a restaurant, or what time to check out in the morning.The room smelt of urine, no visible signs of poor hygiene, but hard to be certain with the poor lighting. Didn't feel welcome, just eager to take our money, and return to their computer on reception!Walkability: Shops and restaurants nearby.
December 2023 by lewis platts
Great location and friendly staff. The only reason we booked this hotel over others was the parking. It was cheap for the couple days we were there. The location is a short 10min walk to the centre. Would stay here again if staying in Edinburgh if we drive.
December 2023 by Gabriela Donisa
Love it very nice and very friendly good service and is a comfortable bed I will recommend it to everyone thank
October 2023 by Jennifer Williams-Hughes
Really nice hotel.Not much to complain about.We weren't explained about the parking charge when we checked in.We did have to ask about breakfast, and find out where it was on the morning.The bed was a little soft, and turning the bathroom light on was very difficult because of the location, but apart from those little things, it was lovely.I'd definitely go back, especially knowing what I know now after staying once.Rooms: The room was nice, but the layout was a little strange.The bathroom door almost scraped against the wardrobe, and the light was behind the door.. The toilet seat knocked the toilet paper off..But it was fine apart from those little things.Clean.
October 2023 by Lynne Buehler
The rooms are nice. Our stay was affected by poor service. I spoke with ' A' and confirmed I could have a purchase shipped to the hotel. 'A' said yes, absolutely....and she would make a note for other staff. The package arrived the very next day and 'A' was the one to receive it. She sent it to the beverage manager, although our name was on the package. When we arrived the next day, we asked about the package repeatedly, but everyone denied it had arrived. I ended up flying out without my package. The company I made the purchase from confirmed through the shipper that 'A' received the package. I contacted the hotel and asked that they ship the package to me (international shipping). They refused, and were quite rude about it. No apology or acknowledgment of error - blamed the company who sent it to me, saying our name wasn't easy to read on the label. I sent the general manager an email to provide the information about what transpired, but it was intercepted by reception who provided the rude response. We would not stay again.
