November 2023 by Annette Dellar
Great products
February 2023 by Sabina H
Sunday 12/02/23 evening time, I shopped at this bodyshop store and the staff member (sorry didn?t catch her name) was fantastic. Very attentive, not pushy, friendly, let me take some samples as I couldn?t decide on a specific product. Couldn?t fault her customer service. Bodyshop please do bring back the Matt clay foundation range though.
January 2023 by Smoothjazz Lady
Awful customer service! The manager was dismissive and vindictive because we brought unused products to exchange for another. She made derogatory comments about us not knowing what we wanted to buy. She frowned, seemed unhappy, and made us pay more for exchanging products of similar prices. No desire for customer retention, it's saddening.
July 2022 by samantha lidster
The Body Shop had what I needed , my son went and got it for me. And if you couldn't find what you were looking for, or needed any help, they are more than happy to assist you. Best of all , The Body Shop doesn't test their products on animals.
June 2022 by Laura A.
Smaller than other shops, but they have a great discounts section.
September 2021 by Suzi Ross
Good place to go for personal care items, lots of choice for bubble baths, hand lotions etc
August 2021 by Eva wilson
Two women working yesterday 14/06/21 were really helpful, forgotten their names. All in all a good experience. Recieved help on my eczema and what products are best suited for me
April 2019 by Clara Mackenzie
Edinburgh staff really helpful but not so much in Inverness
March 2019 by Johanna Campbell
Helpful knowwledgable staff, good sales promotions. Good quality products.
March 2019 by Robin Bennett
The Waverley body shop is the best in Britain, great service , really know the product , always remember there customers
March 2019 by Paul Joyce
It is what it is, helpful staff, knowledgeable in their in store products.
March 2019 by Yvonne Anderson
Various cosmetics and toiletries all products animal friendly
February 2019 by Hyon Ja van der Merwe
Super friendly and helpful staff. Friends with animals. Just madly In love with their products
February 2019 by Pamela Barnes
Feels outdated. So much plastic packaging. Not leading the way anymore in ethical cosmetics, what a shame.
February 2019 by talesinpixels
Had the best experience with The body shop products...