March 2024 by Ann Bartlett-Stewart
Excellent service at new Specsavers location in Morningside. Thorough eye examination and very good optical options if you need new glasses or lenses. Also referred me for further examination by an ophthalmologist practice.
February 2024 by Anand Ghotikar
Great Exprience . Staff was very nice ,attentive , informative and very accomodating to my requests . Got good advice from the Eye Specalist . Thank you
February 2024 by Allan S.
The service from this Optician is appalling. Had a sight test on 16 January 24'. The test was followed up by the usual admin and upsell. During the upsell process I had gone for the 2 for £69 deal. The person handling the upsell did not make me aware of the additional costs for extra items. It was only at the end when it came to payment I was asked for £119. I was told it would be 10 days before they would be available. I don't live in Edinburgh. I have heard nothing for 4 weeks. Today I call into the shop. The assistant suggests I was sent a text around 2 February but claims they sometimes have signal problems. I reminded him this was supposed to be a text it wasn't WhatsApp. Suffice to say I never received any text. Whatever you do, please do not use this organisation. There are far too many high street and on-line Ooticians.
February 2024 by ANETA MAZUR
Nice friendly staff
February 2024 by Aicha Lhant
Specsavers (Morningside) were not my main Opticians and yet they continued to help me with an issue that took some time to resolve and multiple visits. They are very professional, always made me feel welcome and the staff are wonderful people. I'm definitely returning here for future matters regarding my sight.I also want to give a lot of thanks to Ryan who helped me through my problems. He has so much patience and I really can't thank him enough.
January 2024 by Flo Russell
The good people of Specsavers Morningside helped me avoid a pre Christmas contact lens disaster with their generous and thorough customer service. Gillian found me some emergency trial daily lenses and a new set of monthlies for my prescription immediately. She was very kind and helpful.
December 2023 by Brian Smith
Very busy but another branch will soon open just a short distance away, still in Morningside road
December 2023 by Gareth Claase
Kindly made very short notice appointment for my son. None of the staff could have been any more pleasant, helpful or professional. Son hugely enjoyed the visit!
December 2023 by Alison Cant
Quality service I don't feel rushed,Specsavers have a great selection to suit all budgets staff are friendly and approachable .
November 2023 by m mesbah
Great service and great prices
October 2023 by Franco McCarnevali
Quality service and prices surprisingly remained somewhat similar to my last visit 2 years ago.
October 2023 by nazia parveen
Excellent service, brilliant team and warm atmosphere ?
September 2023 by Ray de Souza
A outstanding professional eye care service providing excellent continuity of care, and follow up. Couldn?t ask for more in these challenging times for primary healthcare services.
August 2023 by Chris Harris
Had a really good experience here from start to finish. Ryan is quick to help on the shop floor but also respectful and doesn't crowd you when offering assistance. He like the rest of the staff were very knowledgeable about their craft. Noel's explanation of the 3D eye scan and my updated prescription was unique, in a good way, and one of the most engaging examinations I've had. Phil was great helping me to adjust my new glasses once I'd picked them up. Some of the best customer service I've ever had. Easy to see why this is one of the leading, if not best, Specsavers' franchises in the UK.
August 2023 by Paul carey
Glasses are fine - bought some Hugo Boss glasses and they were delivered in "arts and crafts" fabric pouch ...
