July 2022 by Andy Reid
My partner been out in the sun today with highs of 29 degrees went in to buy some water was told don't take cash there is no clear markings of this she was pretty much told that's a her problem really not impressed
June 2022 by Harchand Singh
Nice we shop
October 2021 by Jonathan Eisenberg
Came in for UPS, left because of the verbal abuse. Would not recommend.
August 2021 by Amelia Ramos
I experienced really bad service at this location. I live in Musselburgh, and the "drop of location tool" said this was the number 1 closest location to me. This is a 50 minute walk. It was a Sunday and the weather wasn't too bad, so I decided to walk there. The person who served me, upon me greeting and saying I have a UPS parcel to drop off, said "we don't take UPS parcels anymore". I politely pointed out that I got this address from the UPS website and that it is painted outside the shop entrance that they do take UPS. He then reluctantly said "let me see the package". The parcel as inside my rucksack, and as I was reaching for it he urgently and angrily (kind of in a fed-up tone) started saying that UPS drop-offs are "only Monday to Friday". I politely said that I didn't see any specifications on the website about this, and he proceeded to say that the shop only has insurance Monday to Friday, and because it was Sunday afternoon, if something were to happen to the parcel, they couldn't make themselves responsible. He took my parcel and hesitant said again but looked like he was going to accept it, nevertheless, he still repeated, angry and as if I was supposed to know this somehow "It's only Monday to Friday for drop off", and although still politely, but a bit firmer I said "I am sorry there was no way for me to know this information, or I wouldn't have walked an hour to get here". This response from me (polite and not raising my voice) tipped his decision to now not accept the parcel and handed it back to me with one hand and looking away from me, he said "sorry I can't help you, come back tomorrow". Still without looking at me he said he is not taking me and he said goodbye. I am definitely not going back there ever again, and a word of warning, as it seems that this place takes parcels at a whim, and if you go there, they may now say it's Monday to Wednesday, or not at all, as I was told initially.
August 2021 by mark jones
Great local shop, friendly people and very efficient. Use it for daily essentials and UPS drop off. ?
August 2021 by James Conlon
Fantastic store run by a wonderful family, who are there for the community regardless of the weather. Support your local store!
July 2021 by VanesaK-2
I experienced really bad service at this location. The male server, upon me greeting and saying I have a UPS parcel to drop off, said "we don't take UPS parcels anymore". I politely pointed out that I got this address from the UPS website and that it is painted outside the shop entrance that they do take UPS. He then reluctantly said "let me see the package". He took my parcel and angrily said "drop off is only Monday to Friday" (it was Sunday), but looked like he was going to accept it, nevertheless, he still repeated, angry and as if I was supposed to know this somehow "It's only Monday to Friday for drop off", and although still politely, but a bit firmer I said "I am sorry there was no way for me to know this information, or I wouldn't have walked an hour to get here". This response from me (polite and not raising my voice) tipped his decision to now not accept the parcel
December 2020 by MarkJ-1171
Great wee shop, stocks all the essentials and lovely staff. Use for drop of UPS too
November 2020 by DavidS-3787
Went to return an Amazon parcel this morning and they said they do not deal with Amazon even though I said it was through UPS
December 2019 by Deep Gavy
Thank you guys for ur positive reviews we all are hoping, provide u good service even in the future
November 2019 by Holly Morgan
Great shop, very friendly owners!
January 2018 by Lyndsey Cavers
Trying to collect a parcel was an absolute nightmare. I had the delivery card and photo id. He demanded that I describe the package (luckily I could as I knew how it was packaged) , then had to explain why I wasn't in to get the package ( no one's business but mine), then was refused my parcel because it was in my daughters name ( she is a child, which I explained). I was threatened that the parcel would be sent back. The parcel contains medical equipment so I explained that. He said no it doesn't so I pointed out the very large writing on the box saying medical equipment. He was aggressive and threatening. I do not recommend using this shop. This could have been a very life threatening situation due to the nature of the parcel. Who honestly expects a child to collect a parcel? Customer service is non existent. All I wanted was to pick up a parcel normally a nice easy thing to do but not from here.
January 2018 by Mr Finch
Not bad little shop for bits and bobs nut little expensive compared to supermarket
