January 2024 by David Wylie
I have every admiration for your front of house individual who seems to have to deal with a very busy shop and a chaotic system. (doesn't breed confidence that she desperately has to search for filled prescriptions). Hope she gets paid well for quite a thankless task.
January 2024 by kerry malcolm
It's been hard but I think it's getting better and I wish people would stop being racist against the staff! Update: the pharmacy was very busy so yea everyone was a bit stressed,but the boss pulled in a staff member and screamed at her till she was crying and the well known staff member had to go back and do her work and she's at front,I was shocked and disgusted by this,the boss should have dealt this another way like after work and not shouting and taking to her in that tone and manner!!!!
September 2023 by Mela DEG
They don?t answer the phone, ever, nor emails, nor chats, nothing. Terrible pharmacy in every aspect.
August 2023 by Lynda Tait
This chemist used to be very efficient but are now just dreadful. They take at least 2 weeks to process a repeat prescription, sometimes it doesn't even get processed. The staff are less than helpful when you go in to enquire where your order has gone.there phone just rings off the hook so you can't place your repeats. I will not being using them from now on. Awful service
August 2023 by Kamelia Chaichi
Always crowded, long que, and they never gave your complete prescription even after one week waiting. Too many people working there still unorganized, very unprofessional
July 2023 by Amalia Topaloudi
Every other pharmacy I've used at any point in my life has been better than whatever is happening in there. I don't know if understaffed or just bad time management but if you need a prescription fast, this is not the place.
July 2023 by Deighan221
What's the point of a pharmacy if there's a 4 day wait for medicine your gp just prescribed to you child?
July 2023 by Jim Hinks
I've stopped using this pharmacy, repeat prescriptions running weeks before they're ready, not helped by the staff having a 'can't do attitude' and that customers are treated like an unpleasant inconvenience.
July 2023 by Mike Taylor
The staff that are there do their best......but they are always understaffed.. there are long queues of irritated people, many having to re-return...
July 2023 by William Sawyers
DO NOT USE THIS PHARMACYthey do NOT send you your ?text message? for weeks regarding your medication, they don?t pick up the phone, the wait ques are out the door, the staff are beyond incompetent and lack any and all customer service skills - AVOID
July 2023 by J Mike Carrolo
Careful with this one. Prescriptions take ages to be released. When you comeback for it, you still have to wait? Staff don?t know where the ?ready? prescriptions are?. Chaotic!Constantly out of stock and takes so long to be restocked?Opening time changed to 10pm and closing time changed to 5pm?. The community needs these services to be running smoothly, not to cause problems and delays.I live nearby, but will never return to this one.Avoid if you are in a hurry.
July 2023 by Andrew McKenzie
Always been a shambolic service but they have now reached staggering levels of incompetence. The same pantomine every time. A fruitless search through the index of copy prescriptions. A computer check which always shows the surgery has processed it days before. A fruitless search of various shelves. A request to come back (and join another lengthy queue running along the street outside the shop). To get in first today I got there at 9.00am (opening time according to the website) to find a sign saying that it would not be opening until 10.00am. My order had been made on 3/7/23. I tried to collect on 11/7/23 as I had ran out of one item but it hadn't been made up and could I come back at 4.00pm. I had to leave it until today 15/7/23 and it still hadn't been completed. NEVER AGAIN.
July 2023 by Nicky McCabe
Go to any other pharmacy - not here. I've waited over a month, gone in 4 times to collect always being told "come back tomorrow", "we can't get it" or "we don't have your prescription", only for it to appear when you tell them they said they had it. Massive queue always down the street. The staff are clueless. They're putting people at risk. Avoid!
July 2023 by Nancy McLeod
Shocking experience. Over a week before my prescription was ready then went to pick up to be told I can?t get it between one and 2 pm due to the pharmacist not being there. I am now going to have to go on holiday without my medication
July 2023 by Alessia Zaccagnino
Went to pick up the prescription they owned me for over 2 week, was 4th in line and took over an hour to get served. None of the people in front of me got all of the things they came in for. When you try to call no one ever picks up. There is about 10 people at the back having a banter ( you can hear them having a chat) and only one person serving customers which disappearss for10 mins at a time just to come back and tell you that prescription is not ready, or never received. Their IT system is always down when you need something. They tell you to come back after 3 days and when you go back they tell you to come back another time. They don't hand prescriptions between 1pm and 2pm. Sometimes they close early and there is always queues.Avoid!!
