November 2023 by Gilly Cee
I used this business to have curtains I love altered to suit new decor, and shorten my favourite coat. What a great job they did, at a reasonable price.I?m delighted with both jobs and will definitely be back again!5 stars would be more if it was possible.Many thanks!Service: Alterations
September 2023 by Jack Heather
Very good service, all alterations fit perfectly and a fast turn around!Highly recommended!Services: Laundry wash & fold
August 2023 by Louise Adams
Excellent dry cleaner! The laundry is done really well and Robert always collects and delivers it with a smile! ?Service: Laundry pick-up
June 2023 by Natalia Nizamutdinova
I would like to say a huge thank you for your work! I have used alterations several times and, as always, I am very satisfied. Fast, professional, high quality. Friendly staff, extremely nice owner! Thank you so much!
March 2023 by Diana Borthwick
Used chemicals on a blouse that ended up worse than the stain I took the blouse in with. Didn?t apologise or even offer a refund. Amateurs, they really don?t know what they are doing!
November 2022 by Chloe
Absolutely tremendous service. The staff are so lovely and attentive. Listened to what I required done to my outfit and it was completed to first class standard and very quickly. Thanks guys, will definitely be back
November 2022 by Ian Kilpatrick
Contacted via messenger, pick up ideal by a very personable gent, alterations as required, drop of ideal by same person, very friendly and great work, wonderful customer service ?Service: Alterations
November 2022 by Anne Millar
I am delighted with the brilliant customer service and prompt pick up and return of my ironing, will definitely be using again. Thank you Needle and Thread.
November 2022 by Sarah Muir
Great service, very reasonable price for fixing a jacket. Would highly recommend!
November 2022 by Holly W
Great service! Very friendly, efficient and professional. I will definitely be using them again very soon!
November 2022 by Helena Jarrett
I contacted Needle and Thread through the Google messaging service and they were very quick to respond. I needed my wedding dress altered and wanted to go somewhere with a convenient, easy to access location and good reviews/online presence. As I'm petite, the dress was too long and the shoulders were too big (see second photo for before photo). The owner, James, was so lovely and ensured my dress was taken up to how I wanted it and with the train taken up to suit. Everyone in his team were really lovely and supportive and gave me a lot of confidence with how I looked in the dress. They listened to my comments and needs and ensured they were fulfilled, which was important to me with this being my wedding dress. James really looked after me with sorting this and I can't thank him enough. He takes pride in his work and ensures standards are kept high. I didn't hesitate taking the dress straight back after the wedding to be cleaned and now I know when I need any clothing issues sorted, I can go here.
November 2022 by Suzanne
Approached the team to dry clean a few items and alteration on a new pair of tailored trousers. Incredibly impressed with the alterations: trousers have a stripe detail, and required turned-up hemming. I offered indication of a ?final length? requirement, and with no other discussion they have been returned a perfect fit, and perfect alignment of the stripes etc. all this at a very reasonable charge. Personalised drop off service included!I had used the service often some years ago when I worked in town; will certainly continue to use in the future!Thanks again to the family??Services: Delivery
November 2022 by Rory McGuire
The zip on my favourite cargo trousers burst and , as I had used their services when I worked in the Scottish Parliament, I dropped in to see them. Very polite and professional and the member of Staff informed me that they also have a pick up / delivery service. My cargoes were delivered a day early, nice sturdy zip and ironed! They?re not used to that! Recommend them to one and allService: Delivery
November 2022 by vanessa jane davidson
the best cleaners in town ! i had a terrible biro ink accident on my jacket. they took such care & effort to get the correct chemicals for my blue messy stain. when i went to pick up what i thought would still be a jacket with an ugly blue stain- albeit perhaps paler- i was given my jacket back - it was in the true sense of the word " spotless ".the other truly awful dry cleaners in blackhall ( prestige ) had quoted me £ 200 with no promise of success.. so i can only highly recommend this business & thank them so very much . a delight to fins a private business which really does care. no many of them around.
November 2021 by Sara J
Fantastic service and great communication. Thank you! I had my jacket dry cleaned and very happy with the results.
