Mobile Phone Repair in Edinburgh, Scotland

“Excellent service from Gavin who helped with changing my Airtime plan. Professional but also friendly, helpful and patient with the older generation. Gold star to Gavin.”

“Finlay helped me during a very stressful time and took everything slow for me when I was having difficulty. Great at his job, explained my options clearly and was extremely genuine. It was so refreshing to have someone that felt human and not pushy or bot like. fantastic experience. the best ive had in any EE store.”

“Took my mum to this store recently to get a new phone after sub par service from Three. My mum was very anxious as she's not tech savvy, but BEN put her at ease immediately. He provided knowledgeable recommendations (iPhone SE 2022 as my mum was used to having a button on her iPhone 7 and she was anxious about losing it), a plan fit for purpose and at a price that was less than she was paying on her current contract. We can't speak highly enough of Ben who was knowledgeable, friendly, efficient and kind from start to finish. Give that man a promotion! Thanks again.”

“I was in the O2 Fort Kinnaird store yesterday to upgrade my phone & tariff. We were looked after by Jamie. He was extremely polite, professional and explained everything very clearly. We had some issues with applying student discount but I’ve managed to sort it out with his help. Thanks!”