December 2023 by Kezza
Dreadfully unorganised pharmacy, long wait times, a lot of staff just standing about prioritising the wrong things.using these guys to try to quit smoking, this is my fourth week, and consistently they have got my meds wrong. i did the consultation, had a proper chat in which i felt rushed out the door, with little care to my needs. first week was my mistake, as i accidentally gave misinformation about how much i smoked, so i rang and corrected myself.. 2nd week they gave me a good dose but expected one tiny pack of mints to last a heavy smoker an entire week and they said (we don't have any in stock, ill order you 65 next week).. come in the following week, and they all of a sudden don't have what they said they would order previously, and gave me gum, to which i already said in my consolation didn't work for me/doesn't agree with me. so now ive got ANOTHER week to wait.. its ridiculous, quitting smoking is already difficult as it is.. i haven't even managed to start being smoke free yet, let alone technically start my first week, as ive never had the correct product, whether dosage or amount. they're honestly so far, truly disorganised, and the service is so inconsistently terrible.my partner also was in for a consultation two weeks ago, was told to then come back the following week after being told to come in, the following week was the consolation. then was told to come in the week after for her products to quit smoking to, and low and behold, she was sat waiting for an hour, to just be told to fill the bloody form out again, went for another short consolation.. and sure they gave her the products, but they're the wrong products, so its not going to work.i truly will say this, this pharmacy barely even runs smoothly. constantly screwing up your prescriptions, long wait times, staff stringing you along promising to order in your prescription, to then waiting a week and still having nothing. its ridiculously terrible.
October 2023 by Cherry ?CHEZZA? Mabon
The blonde-haired CSA was outstanding today. She explained to me about my repeat prescription and asked me to come back in an hour and she'll have it all sorted. That's exactly what she did plus getting in touch with my surgery to ensure my prescription will be continued for next time. If I knew her name, she would get a commendment for her service ??
August 2023 by Lizzie Campbell
Unless nightmare wait for hours or days on your prescription
March 2023 by Google user
Avoid at all costs. Not only you waiting hours for prescriptions but also this shop opens and closes as wishes. They're excuse is always short of staff. Or someone forgot the keys. This should be closed to avoid disappointments.
February 2023 by SYLWIA DOST
Avoid at all costs. Not only you waiting hours for prescriptions but also this shop opens and closes as wishes. They're excuse is always short of staff. Or someone forgot the keys. This should be closed to avoid disappointments.
January 2023 by Ian Gilchrist
Staff are rude - barely acknowledge you...waiting times are long, considering you're most likely there because you're not well I would expect better service and for the staff to be more polite and understanding. Avoid...
December 2022 by Aiden Wilkins
Trash service. One or two nice people but the team as a whole can be completely useless. I have never before had to wait to pickup something that is right behind the counter.Other times they have failed to order in the medication I am prescribed - disgusting they can let this happen.
December 2022 by sumaira yasmeen
This is worst pharmacy, staf is very rude and take ages to prepare prescription .I wish can close it as this is rubbish place and dark spot at the name of NHS
December 2022 by Brian Brown
Whoever runs it needs to have a good look at themselves staff are rude and haven't got a clue what there doing
October 2022 by Mario J
Useless people "working" there. They are always short of staff or on break. Apparently they need days to find your medication. Avoid this place, is a complete waste of time.
June 2022 by Sami
If I could give zero stars I would. Utterly shambolic. Supposed to open at 09:00 got more chance of my dog doing a bloody dance. Have 4 people behind the counter with a queue going out the door and barely any effort to bring it down. Stood in that queue for over 20 minutes with 1 in 4 serving people. Won?t be back there again
June 2022 by Marc
Absolute joke of a shop. Prescriptions are NEVER ready. Very unorganised. One staff member should never be within a mile of customer service. STEER WELL CLEAR. I for one will not be going back.
June 2022 by Dorraine Clack
Absolute joke of a place handed prescription in yesterday at 1pm the girl held up 5 fingers to me I asked 5 mins till ready she said no 5pm this prescription was still not ready at 10am today told 5 to 10 mins 35 mins later I asked how much longer to find it was lying in a basket on shelf worst service ever seemed to be a problem with every customer won't be back there
April 2022 by R S
The worst pharmacy in the UK. Julie- the store assistant has serious mental issues and needs to be retrained in customer service. The whole team lacks basic human courtesy. The waiting times to get your prescription is horrendous. Asked me to wait 1 hour for a simple 1 bottle antibiotics. Either replace the whole team or just let another competitor take over.
February 2022 by Miszcz Miszczu
Slowest service I've ever seen. Can be closed in the middle of the day for an hour. Need your prescription? Tough luck, if you manage to find them open during their opening hours, you'll have to wait half and hour anyway. Avoid if possible.
