October 2023 by Chris Brown
Had a slight. accident with my Vortex Air Fryer only had 2 weeks the fault was mine but Lakeland?s Customers Service was IMPECCABLE NO Quibble had a new replacement within 4 Days THANK YOU LAKELAND .S
August 2023 by ClaireB
Love this store! The layout is great, nice and easy to find whatever you are looking for and there is always so much choice. The staff are really friendly and knowledgeable which is a bonus ?
June 2023 by cat early
Always get what I'm going for.
December 2022 by Jaime Jefferies
I loved shopping here I bought a lemon squeezer and a casserole dish : )
March 2022 by Geoff Berry
Great selection but didn't have the simple zester I was after.
December 2021 by World Traveller
Nice well spaced out store in the heart of Edinburgh. Found everything we needed although took some time as not well signposted and lacked staff in shop floor, however overall good impression. Shame to see stores in other cities closing down due to high street trade falling greatly post Covid.
September 2021 by polonez_
£34 for 3 glass bottles and 12 jars. One of the bottles already cracked and I cut my finger badly, the other bottle has already a crack in it. I put a lot of time and effort into picking the fruit to make jams with the cost of jars exceeding the value of jam. I should have simply gone to supermarket, bought cheep jams and reused them for my own produce saving few quid along the way. My last ever trip to po$h Lakeland.
July 2021 by Carol Creamer
Went here today just to pick up something for stocking fillers. It had sold out in the shop the staff offered to order for me on line. Their computer system was down but they didn't let that stop them. Can't praise them enough, didn't catch any of their names but they were all great 100% for their customer service skills, all of them .
July 2021 by C Yeomans
Had some of what I needed. Always find it a bit difficult to navigate around inside. But good that it has a ramp through the door and lift inside so accessible with wheels.
July 2021 by John G K Carson
Items were pre-ordered with the request that they be set aside for collection later in the day ... only 2 of the 6 items were set aside but fortunately the other items were still on display and for sale ... no explanation or apology was offered ... in these challenging times, the retail sector needs to be at the top of its game in order to survive, but sadly this is not the case with Lakeland at Hanover Street
January 2021 by Hamish Paterson
Disappointed by the poor service at this store. Only 2 members of staff on duty for the whole shop and both were working on the tills to clear a line of only 3 or 4 customers. As a result there was nobody available to assist any other customers needing help finding what they were looking for. I was told to wait until they had cleared the line at the tills. Given the abruptness of this order I was not prepared to wait and so was dismissed by the assistant with a sarcastic "have a nice day". John Lewis got my custom as a result.
April 2019 by Lisa Oswald
Great place to find all the wonderful and unique cake decorating tools! ð?°
January 2019 by Dekany Peter
I wish I could manage to visit this store without buying anything - incredibly useful things on every level
April 2018 by Raneem Hijazi
This place needs a budget!! It has literally everything!! Amazing stuff
October 2017 by Alex Kashko
Good range of goods and easy to find helpful staff