November 2023 by Paula and Victor Marimon
Great price same day service wash and fold service was excellent
August 2023 by Dani S
Nice staff. Brought a white dress in with a few make-up and floor dirt marks as John Lewis staff promised a refund if the marks didn?t come off. Paid £30 upfront and was told it was guaranteed the marks would come off. They did not. Why call yourself a dry cleaner?You can just tell the customer upfront to not bother even trying to get their item cleaned?
March 2023 by S A
I've been a regular customer for over a year, routinely visiting the store to get my clothes either dry-cleaned or altered. I cannot praise this store enough. The customer service is excellent, particularly whenever Shona is on duty and I've always been satisfied with the end result.Services: Organic dry cleaning
January 2023 by Jack F.
I dropped off 4 days worth of clothes to be washed and told them I needed them the next morning as I was flying out. When I showed up the next morning they had just started them in the wash. I nearly missed my flight waiting for them and took my clothes away damp when I had to leave. The people working were indifferent at best. I'm n top of that it cost 30 pounds! If your from out of town STAY AWAY!! You wii be over charged and you will be greatly disappointed.
January 2023 by Richard Spalding
Very helpful team. Alway take my photos there
August 2022 by Ingrid C Kovacs
Avoid! Took there to clean a vintage designer blazer on Saturday with a unique and irreplaceable button and warned them that the button needs removed before cleaning. Got a text message same day that the blazer was ready. Husband went there to pick up on Tuesday and they gave it to him and when he checked it turned out that it wasn't even cleaned but they still charged him! They told him to go back Tuesday and when he did it was still not ready. Then they told him it will be ready Wednesday so he went back Thursday and picked it up. I told them to remove the button before cleaning. They did not. The button got destroyed. I phoned in questioning them why did they not remove the button before cleaning and they told me i should have removed it myself before the cleaning. I asked them ok so why did they not tell me then to remove the button before i hand in the blazer for cleaning??? And they lied to me saying that i never warned them that the button needs to be removed while i did. I told them this is not true and but they insisted that i have not warned them. (on a sidenote professional dry cleaners either tape the vanity buttons or remove and sew back). I wanted to speak to her manager at this point and she told me she is the manager. I then told her then i want to speak to the person who manages her. And what she replied??? That she does not give out names!! This is the most ridiculous thing i have ever heard. Customers should be able to make a complaint in our world and not face people who try to hide what they have done! And should I mention that the stains were not taken out the blazer but we were still charged full price. Avoid this branch at all costs!
August 2022 by Ingrid CK
Avoid! Took there to clean a vintage designer blazer on Saturday with a unique and irreplaceable button and warned them that the button needs removed before cleaning. Got a text message same day that the blazer was ready. Husband went there to pick up on Tuesday and they gave it to him and when he checked it turned out that it wasn't even cleaned but they still charged him! They told him to go back Tuesday and when he did it was still not ready. Then they told him it will be ready Wednesday so he went back Thursday and picked it up. I told them to remove the button before cleaning. They did not. The button got destroyed. I phoned in questioning them why did they not remove the button before cleaning and they told me i should have removed it myself before the cleaning. I asked them ok so why did they not tell me then to remove the button before i hand in the blazer for cleaning??? And they lied to me saying that i never warned them that the button needs to be removed while i did. I told them this is not true and but they insisted that i have not warned them. (on a sidenote professional dry cleaners either tape the vanity buttons or remove and sew back). I wanted to speak to her manager at this point and she told me she is the manager. I then told her then i want to speak to the person who manages her. And what she replied??? That she does not give out names!! This is the most ridiculous thing i have ever heard. Customers should be able to make a complaint in our world and not face people who try to hide what they have done! And should I mention that the stains were not taken out the blazer but we were still charged full price. Avoid this branch at all costs!
August 2022 by Selective Lepus
Avoid! Took there to clean a vintage designer blazer on Saturday with a unique and irreplaceable button and warned them that the button needs removed before cleaning. Got a text message same day that the blazer was ready. Husband went there to pick up on Tuesday and they gave it to him and when he checked it turned out that it wasn't even cleaned but they still charged him! They told him to go back Tuesday and when he did it was still not ready. Then they told him it will be ready Wednesday so he went back Thursday and picked it up. I told them to remove the button before cleaning. They did not. The button got destroyed. I phoned in questioning them why did they not remove the button before cleaning and they told me i should have removed it myself before the cleaning. I asked them ok so why did they not tell me then to remove the button before i hand in the blazer for cleaning??? And they lied to me saying that i never warned them that the button needs to be removed while i did. I told them this is not true and but they insisted that i have not warned them. (on a sidenote professional dry cleaners either tape the vanity buttons or remove and sew back). I wanted to speak to her manager at this point and she told me she is the manager. I then told her then i want to speak to the person who manages her. And what she replied??? That she does not give out names!! This is the most ridiculous thing i have ever heard. Customers should be able to make a complaint in our world and not face people who try to hide what they have done! And should I mention that the stains were not taken out the blazer but we were still charged full price. Avoid this branch at all costs!
August 2022 by Parent X.
I highly recommend this place to all fellow travelers. My wife, 3 boys and I were visiting Edinburgh after spending 5 days in London and we needed some clean clothes. They turned our wash around almost immediately and stayed open a few minutes late so I could run by and collect them. Super friendly!!!!!!
July 2022 by Lepus Selective
Avoid! Took there to clean a vintage designer blazer on Saturday with a unique and irreplaceable button and warned them that the button needs removed before cleaning. Got a text message same day that the blazer was ready. Husband went there to pick up on Tuesday and they gave it to him and when he checked it turned out that it wasn't even cleaned but they still charged him! They told him to go back Tuesday and when he did it was still not ready. Then they told him it will be ready Wednesday so he went back Thursday and picked it up. I told them to remove the button before cleaning. They did not. The button got destroyed. I phoned in questioning them why did they not remove the button before cleaning and they told me i should have removed it myself before the cleaning. I asked them ok so why did they not tell me then to remove the button before i hand in the blazer for cleaning??? And they lied to me saying that i never warned them that the button needs to be removed while i did. I told them this is not true and but they insisted that i have not warned them. (on a sidenote professional dry cleaners either tape the vanity buttons or remove and sew back). I wanted to speak to her manager at this point and she told me she is the manager. I then told her then i want to speak to the person who manages her. And what she replied??? That she does not give out names!! This is the most ridiculous thing i have ever heard. Customers should be able to make a complaint in our world and not face people who try to hide what they have done! And should I mention that the stains were not taken out the blazer but we were still charged full price. Avoid this branch at all costs!
July 2022 by Jason Beech-Brandt
Staff very rude. Stood there for ages as the button to alert them you were there was basically hidden under a shelf far from the front of the counter. They then complained I rang it more than once (don't think I did). Suggested they don't the hide button... Avoid.
January 2022 by Keex Flint
Absolutely appalling. I decided to have duvets and pillows sanitised. It cost a fortune and they came back with new stains they didn?t have prior!
September 2021 by Elaine Sinclair
I had brought two Canada Goose jackets in here for cleaning last week and wow what an incredible job, I?m so pleased! One of the jackets was especially muddy after a bad fall and it?s came back looking like it did the day I bought it. Would definitely recommend :-)Tip: It wasn?t cheap, phone to enquire about costs if you don?t want a fright when you get to the till.
September 2021 by Philip Harrison
Absolute miracle workers. I had worn an expensive white shirt just once before it had red wine splattered all over it. I took it in without much hope of it being salvaged. The two lovely ladies in the shop performed some form of magic trick and the shirt was returned to me looking as good as new. All for £3.60! They wouldn't accept a tip so I'm writing this here. I am extremely grateful to them both. Thank you.
September 2021 by Allyson Baird
Fantastic photo printing! I stop by here regularly to print off photos from my phone and the machines are very easy to use, much easier and faster than the ones in Boots. Always a friendly and helpful service 10/10
