Jewelry Stores in Edinburgh, Scotland

“Repaired a cheap necklace for me by adding the missing chain. The chain is slightly too short still but it was a decently fast turn around and the staff were nice.”

“I highly recommend Rox for any occasion, recently they have been very reliable and helpful with my engagement and wedding bands. Ellie helped us get our wedding bands and she was very friendly, professional and a delight throughout this process. I would recommend Rox to anyone seeking help/guidance with such things.”

“Popped in to see if the staff could swap over a watch strap for my stepdad who is visually impaired and relies on a Talking watch we got for him. Member of staff had a word with Gareth the Manager who said he would have a look and see if it would work OK, thankfully it did and my Stepdad is happier now it fits better. Thanks to Gareth for the service and I remember him when I popped into the store to pick up my new Casio Mudman I had ordered online, very nice Manager and very helpful.”

“Went to buy a gift voucher exelent service with a smile ,if you spend over £59 a free gift to the value of £30 pound is given so its two gifts for the price of one putting a big smile on any ladies face”

“Fantastic service from Jennifer at Gyle shopping centre store. Spent a lot of time with us choosing our wedding rings and made the process fun and easy. Thank you!”

“Great service, staff in store were so helpful, was definitely worth coming in to the shop as opposed to on line, makes a difference being able to see the items before you buy and matched the online discount. ??”

“A charming little antique and book shop full of lovely trinkets and a surprisingly extensive collection. Downstairs is filled with old books and the upstairs has books as well as jewelry and nicnacs. The proprietor is lovely as well. Worth a visit!”

“Absolutely fantastic and such a nice guy. Did a complete rework of a ring for us including residing and replacing a missing diamond. Completely perfect service and way less expensive than we thought it would be!”

“My fiancé and I went into Chisholm Hunter on Princess Street to find the perfect engagement ring. I tried on lots of rings that just didn’t feel right although they were all stunning.Rebecca and her colleague went to the rings in the window and picked out some more rings I had asked for however they also picked ring they thought would suit myself as I don’t wear lots of jewellery. Once I placed the ring chosen for me on I didn’t want to take it off. It was just perfect and it was lovely that the staff were able to help find the perfect ring that suited me.I never felt the staff were ‘selling’ me the rings to get a sale. It was a perfect experience which was calm, no pressure and had lots of discussion which included my Fiancé.Highly recommend.”

“I recently lost my engagement ring and had a tough time dealing with my house insurance to get a replacement organised. Emma the manager at the Fraser Hart store in Edinburgh went above and beyond to help me to quickly source a replacement of my original ring. She was very understanding and supportive during quite an emotional time and her kindness meant so much. I would highly recommend Emma and her team. Thanks again for everything!”

“Fantastic Swarovski shop, the staff are so helpful Colm and Jade who I have had service from are lovely. Far better than the Buchanan galleries branch in Glasgow in terms of customer care and choice, a different experience entirely.”

“Excellent service from Katrina at Ernest Jones Princes Street Edinburgh. We had the diamonds from 1 engagement ring and 2 eternity rings redesigned into one ring, which my wife is absolutely delighted with. Thanks to Katrina, listening to my wifes requirements and making suggestions of what could be designed, it gives her old rings a new lease of life, the result is stunning and unique”

“We have started coming here everytime we make a trip to Scotland.The pelts we get here are superior to the one I'm able to get in the states. We mainly come for the reindeer but purchased some sheep skins as well.”

“hi, went to this store to have my omega watch bracelet changed over [back to the original steel one] i was greeted by a very pleasant young lady [dominique] although they are not a omega stockist she changed it over for me, even got a nice coffee whilst i waited. nice to see that good old fashioned service is still out there.”

“We had some jewellery to sell and Goodwins were fantastic! Not only did they offer a great price for the pieces they were interested in, but they also explained everything about the jewellery I had and gave us reccomendations for the pieces that weren't suitable for their stock. The shop is also lovely and they made us feel really welcome. 100% reccomend for sellers!”

“Fabulous service in the Gyle store Edinburgh. Nothing was any bother. Charming sales people no hard sell!Ciara deserves a special shout out. Lovely person and knows her stuff.This shop will be first port of call when I need jewelleryThank youCheryle”

“Great service on both visits from Lisa, very knowledgeable and was able to help with product information.And then repair and resize service booked in and sent away for repair very quickly”

“Decent sized branch with room to browse (unlike the cramped branch on princes St!) past security at the airport. Good selection of jewellery, sunglasses, bags, hats, scarves etc. Prices are the same as high street, and a useful stop for browsing or if you need the final touch to an outfit or you've forgotten your sunnies for your holiday! Friendly, helpful staff.”

“Sharon is absolutely brilliant! She pierced mine and my daughter's ears and was incredibly professional and lovely. My daughter is needle-phobic and Sharon knew just how to handle her- what a star!”

“Called in for a look with my son on Friday and can without fear of contradiction say that Cat was without doubt the most professional assistant I have encountered in years. She was attentive, informative and a thoroughly helpful, nothing was to much trouble to her and I’m pleased to say that because of this my son was happy to buy his necklace and pendant. Thank you Cat we will be back again.”

“Went there yesterday and even tho they didnt have what I wanted in stock, i had great expwrience.Staff was super nice and helpful!Lady showrd me some alternatives and helped me to get it ordered with gwg code. Amazing! Thank you”

“Cute hotel with interesting cute decorations. We came to this hotel for a night to celebrate our anniversary before we head back to London. We were not expecting any free stuff but they could do better to make our special occasion, instead of handing us a card. As both of us work in hotels, 4* is good enough for service but 5 starts for the Housekeeping team”

“Had my daughters 8th birthday party here this evening 21/5/23. The girls in the shop were amazing and so good with the girls, games, nail painting, glitter hairspray and shopping spree. Such good value for money and the girls were overjoyed with their experience. I had no idea they done parties and was not disappointed. Thank you!”

“Visited for a mixologist experience. Jovan was our host. What a wonderful afternoon. Jovan was informative, engaging and funny . We got to mix our own cocktail too !”