February 2024 by Bruno costa
Professional, good communication, helpful, good service. Happy with the work.
January 2024 by Paul Davidson
Nice staff first class service managed to get booking same day thank you 5 stars
November 2023 by Lucy Hawes
Lovely team, fitted me in last min for an mot, massively appreciated
October 2023 by pedro asibor
Super nice out going and always ready to lend a hand, they are super hard working, always ready to help you with your order and recommend.
August 2023 by Simon ?Stoneysoprano? Stone
Got my MOT here. I read the other reviews about the owner. If you give respect you get it back. James Allan did my MOT. Take some time to speak to him and show him respect and he'll do the same. I had a wee chat about his motorbike, which happened to be the same as mine. MOT was done quickly. A great little garage, when so many others are just out to rip you off.
August 2023 by Iain Lee
Ask any parts delivery driver what they think of James Allan and the answer is all the same. Very nasty individual. All honest garages sold the land for development already.Service: General repairs & maintenance
July 2023 by Adam Orban
Phoned the shop to book my vehicle in for a service, an arrogant and irritated older guy picked up the phone; he had no manners, or any clue.. He hung up on me whilst I was still explaining the issues that I have experienced with the car. Will remember to avoid in the future for sure..!
May 2023 by Aleix Gibert
The service is so professional and the staff are kind and great, the owner's son is so good, kind and helpful. The only problem is the owner, he is so rude, not kind at all and he treats you like rubbish, like if he doesn't want costumers. It happens all the time I go there. He shouldn't talk with the clients like that, you feel like if you are giving problems. Nowadays it is so important to give a proper costumer service. Avoid to talk with the owner. If it wasn't for the service quality and the kindness of the son, I wouldn't go anymore to this workshop.
May 2023 by Stuart Baillie Strong
These guys are brilliant! They changed the clutch on my VW golf quickly and efficiently. I whole-heartedly recommend them.
March 2023 by Susie Eddis
Could not recommend more highly. They are extremely knowledgeable and provide a fantastic service. Ben especially was incredibly helpful, fixing my car in the same afternoon after I brought it in on very short notice. Will definitely be back, thank you so much!
March 2023 by Krish Mgr
I have been using this garage over number of years now, service and work is always great. Recently sold my car however I had misplaced some of my receipts for service record. I explained to the garage about my misplaced receipts and Ben was fantastic helping me out. Got me few hundred pounds extra during the sale :)Service: General repairs & maintenance
March 2023 by Paul Mcdougall
Been bringing my vehicles down to this garage for years now and the lads are absolutely brilliant. Ben deals with most of my work and his knowledge is second to none. Problem solves and explains everything before and after. Couldn't recommend them enough.Service: General repairs & maintenance
March 2023 by Karim Rushdy
Given the sorry state of many independent garages, dealers and franchises around town, Ben and the team at James Allan stand apart in their service, technical ability and professionalism. Great banter too!I had a faulty tyre pressure warning light that had been on the blink for almost a year. During that time half a dozen others had looked at it and had no clue what was going on. Car wouldn?t pass MOT and I thought the only option was to go back to the dealer which would almost certainly have meant being hundreds of pounds out of pocket.Someone suggested I check out James Allan and thank god I did. After identifying the issue (a sensor had come loose and was rolling around in one of the back tyres) Ben and the guys replaced the faulty part for 30% less than their initial quote, and were relentless in resolving the problem after the first fix didn?t do the job. Took the car back the following day and was back on the road with an MOT ?pass? within hours.If you are looking for some stand-up mechanics who take real pride in their work, go see Ben and the crew at James Allan!Service: General repairs & maintenance
March 2023 by Ethan Scott
Used this company recently as was based close to my area. Price was great, as it was competitive in comparison to the previous garage I used before I moved. Had a positive experience with the gentleman that I spoke to called Benand got my car back with no issue the same day. Will be using this company for future MOT'S/Services. Highly reccomend?Services: Vehicle Inspection
March 2023 by john marshall
Ben and the team were brilliant from the moment I stepped in the garage they talked me through all the problems that was wrong and told me the pricing for all the work and how long would take and was better pricing and timing than any other garage and would not go anywhere else now except from Ben and the team best in Edinburgh and great banter aswell from the teamServices: General repairs & maintenance
