September 2025 by Anna Kelly
Blyth was really friendly and helpful. Fixed my watch in no time. Really great store, would recommend.
September 2025 by Nancy Wali
Very lovely customer service.
September 2025 by Samantha Scott
Was at Edinburgh store yesterday, great customer service and chat from Louise, Sheila and Tony. Lovely atmosphere.
September 2025 by Anouk Cécilien-Deparis
Lovely service, I came to get my watch tightened, I highly recommend, Louise was lovely
September 2025 by Edward Mitchard
Sheila was very helpful today, quickly fixing a problem I had with a watch. Store looks lovely too.
August 2025 by Kim Mcfadyen
Visited the store on Friday 29 th August. Wanted a replacement wedding ring. One l wanted was sold out. When l enquired whether another store would have one in Edinburgh or would they get more in. I was told to ring myself another store. No offer of help !
I rang Cameron Toll branch lovely lady called Kerry very helpful. Has sourced ring and rang me within an hour. Kerry is the in process of sourcing another width for me to try.
Wish l had gone to Cameron Toll store in the first place
August 2025 by Mesack Eboji
Amanda was very professional. She made sure we understood our responsibility for the after care, but most of all was able to engage with my six year old daughter to help her feel relaxed before the piercing.
August 2025 by Angus Spinner
Wonderful customer service from Amanda, helped me find exactly what I needed!
August 2025 by Lucas Sellars
Excellent team. Was very helpful, and my purchase was ready within half an hour.
August 2025 by Sonia Muir
Absolutely amazing experience from start to finish! Amanda explained the entire process of choosing my ear piercing , the actual procedure and the aftercare. First class service and would recommend to anyone when looking for this service choose Princes street HSamuel. Thank you so much.
August 2025 by Callum McIntosh
Great experience buying wedding bands here. Amanda was incredibly helpful and patient!
August 2025 by Pat Bell
The jeweller was a life saver as she was able to remove the rings from my wife's finger when it bloated after a 20 hour flight from Australia.
August 2025 by Carmel Bell
The staff here are absolutely lovely when they had to cut both my wedding and engagement rings off. My finger is looking so much better now. Thank you so much.
August 2025 by Nikki Neesam
Fantastic service, very friendly and found me what I wanted
August 2025 by Bryan.basher Baillie
Absolutely delighted to have Collected the 3rd Ring of my Wife's set today.
Blyth the Sales Assistant was fantastic on the day we went in to look for the ring to complete the set.
She was polite, helpful and made sure we felt welcomed and looked after us and made the experience even more special.
Today unfortunately she wasn't there to see the set all together however the Sales Assistant today was just a lovely and with my wife being in Hospital this will hopefully raise her spirits and aid to a speedy recovery.
I hope Blyth will be able to see the picture attached and this feedback is passed on.
A very happy customer.
Bryan & Sharon Craigie-Baillie.