March 2024 by Alan Coleman
Great experience. Amanda at the Princes Street shop was very helpful finding an engagement ring and then helping us get a custom made wedding ring.
February 2024 by Khrystyna Fedoryn
Today I had great service from Amanda, she helped me with choosing presents for my friend and she made perfect mach with gorgeous necklace and bracelet, very competent and lovely lady. Highly recommend ??
February 2024 by Jingjing Ye
lovely service from Amanda ?
February 2024 by Luke Bailey
I had an excellent experience today with above and beyond customer care from Amanda, I had a late chance of mind with a purchase and it took them past closing time but I never felt rushed or pushed. Definitely a store H. Samuel should be proud of.Edinburgh princes St
February 2024 by Corrupted Princess88
Fantastic staff, couldn't have been more helpful or patient. Beautiful jewellery at great prices too. Would highly recommend
February 2024 by Josh Thompson
Gareth and Becky helpful and friendly without being pushy. Very clued up about all there products and happy to help
February 2024 by Steven Todd
ISLA helped with my visit to the store in Princes Street. She was really friendly and helpful. She arranged engraving on a locket I bought for my daughter. She wasn't happy with the gift packing that had been delivered to me, so she re-did it and wrote the gift card for me as it had arrived blank. Really pleased with the great service. Thanks ?
February 2024 by Melanie Yeoman
Amanda and Bekki made us feel very welcome at the Edinburgh Princes street store today. They were both very helpful and friendly and advised us very well to help us chose our wedding ring's. Thank you for a pleasant shopping experience ?
January 2024 by Thomas Dall (Thomas Dall)
Becky was a truly wonderful aid to my shopping experience at H. Samuel this morning; Professional, courteous and patient. She quickly expedited my purchase, removing watch links in record time and ensuring I fully understood the protection policy I had taken out on my new watch.It is with great thanks that I leave this review.In earnest,T. DallRotary Collector
January 2024 by Neil Edwards
Great Service in Edinburgh Store today with Bekki and Gareth. Really helpful when looking for diamonds for the Mrs. Thank you so much.
January 2024 by Mike Murray
Fantastic service once again from Gareth, will definitely be back
December 2023 by samantha lidster
The lady who helped me look for a Christmas Present was very helpful with what I was looking for. I would recommend H.Samuel for gifts.
December 2023 by Scott Rennie
Amanda was very helpful and knowledgable. We felt very comfortable deciding in our wedding rings with help from Amanda. Would definitely recommend visiting the store.
December 2023 by Kam Randhawa
Amanda was brilliant during our visit the other day, she helped us pick out an engagement ring which i am in absolute love with. Perfect ring, thank you Amanda! You were amazing, patient and know your customers very well!!! ??????
December 2023 by Holly Hall
Indy was really patient with me choosing my first watch in store and narrowing down the style I liked. She helped me find one I loved I?m really happy with the experience I had and will come back for sure.