September 2023 by Google user
I have lived in this area for just over 1 year, using Dears, my local pharmacy. I have always found the staff very friendly and helpful, and also knowledgeable.Thank you .
September 2023 by Patricia Gardiner
I have lived in this area for just over 1 year, using Dears, my local pharmacy. I have always found the staff very friendly and helpful, and also knowledgeable.Thank you .
June 2023 by Nt Zk
This pharmacy has messed up on a number of occasions not processing prescriptions or processing with a delay which put me at risk. Terrible customer service. Had to raise a formal complaint. My GP supported me and moved all my prescriptions to a diffrent pharmacy now. NOT RECOMENDED.
March 2023 by Evelyn T . H
.. to give up scheduling my exams and the vaccine because of the unwillingness of the woman, she advised me if the requested exams and she gave me a list to i look for... anyway... I prefer to pay more and go somewhere with more prepared people. hate bud will
March 2023 by Chris
Brilliant pharmacy. Staff are always very polite and chatty. Always a smile to be seen. Never had to wait long on a prescription, weather it's been made up or not. Been my local for the last 4 years and the longest I've ever waited is 30 mins and it was extremely busy. Always well lit and a reasonable selection of products. Some things are a bit pricy but that's generally the norm for pharmacies. All in all, lovely little pharmacy.
February 2023 by George Valiotis
This is my local. They are really nice, great customer service. A couple of years ago it was really awful, but the new management or whatever they changed has made it spectacular. I?m very happy with them now.
October 2022 by Marian Parry-Jones
3 hours of constant redial trying to get through by phone for emergency prescription. Shocking! With the amount of staff that is in the shop, surely 1 person could answer the phone.
October 2022 by Lee Armani
This chemist has way to many staff on at the same time falling over each other. This chemist doeshome deliveries available if needed..apart from that staff are kind enough & but not that helpful as I found out for myself .they need to do something asap about the amount ofstaff on
October 2022 by Lee
This chemist has way to many staff on at the same time falling over each other. This chemist doeshome deliveries available if needed..apart from that staff are kind enough & but not that helpful as I found out for myself .they need to do something asap about the amount ofstaff on
October 2022 by Alexandra Gardiner
Handed prescription in on Tuesday, was told to pickup Thursday or Friday, went on Friday afternoon was it ready no , will have to wait till Monday, not the first time this has happened .
August 2022 by Niko Goodfellow
Good pharmacy on Easter Road. Staffs are kind, service is quick. You can make annappointment for covid test.
May 2022 by Freya
I booked and paid £65 for a hayfever injection, traveled specifically to the pharmacy for it. I arrived early and filled out the form and handed it in, waited about 15 minutes until my appointment time only to be told that it was against policy to give the injection to anyone who has a history of mental illness! I couldn't believe it! The person who explained it was nice enough but couldn't really give me a straight answer why this was the case aside from it being the 'policy'. If this was such an important 'policy' why wasn't this listed on the website or in the emails? I've had the injection before in another location and have never been told this. Hopefully I get a refund.
May 2022 by Roseanne Jewsbury
This pharmacy has messed up on a number of occasions with me such as not processing prescriptions, not answering messages etc. While it seems that a lot of people work there, it is always very slow and I?ve not found the staff helpful or compassionate when things have gone wrong. The only reason I?m giving 2 stars is because the travel vaccination is good.
May 2022 by Zee Mehmood
Probably the worst pharmacy in the entire Edinburgh, with the worst organisational skills. I've never had an easy service, everytime it's been difficult dealing with them. Decided to leave this review here as wont be returning to this horrendous service, often taking more than 30 mins to pick up meds. Left a complaint last week for the manager. Its clear no feedback was taken on board. I don't want to be involved with a service such as this.
May 2022 by Hannah H
Had a test done here today and it was done quickly and smoothly. I didn't catch her name but the lady that did the test was very kind, professional and understanding.
