September 2025 by MANNI
I just walked into the shop poor customer service zero communication and manger Darren making his own policy at pc World trouble staff treat me rubbish and i only asked them to see the phone both side before buying it
They do treat th3 customer depending on what you wear or what u look like or how far you can speak English
Trouble experience I felt frustrated if this how pc treats the customers
September 2025 by Robert Sweeney
I just phoned Curry's at 16.18 September 2nd to ask the tech team if they would be able to fix a broken screen on my laptop and how much that would cost.
The women on the phone was extremely difficult to understand but she wanted all my details just to say that she won't help me!
This is marketing tactics that I disprove of. You literally stole my details.
0 stars. Never buying anything from this place again.
Despicable
July 2025 by Trefor Jones
Having purchased a new I-pad and been unable to fully set it up, returned to the store and met Sophie. She was extremely helpful and efficient and managed to restore all the missing links, which all seem to require e-mail to work. This young lady is a treasure and she could go far in the business, excellent knowledge, customer service and manner. Thank you Sophie
July 2025 by A Hussain
Outstanding Service from Ethan at Curry?s Craigleith
I just wanted to give a massive shout-out to Ethan at Curry?s Craigleith ? what an absolute star! From the moment I walked in, Ethan was friendly, knowledgeable, and genuinely helpful without being pushy. He listened carefully to what I needed and gave honest, clear advice about the products, helping me make the right choice without ever feeling rushed or overwhelmed.
Ethan?s product knowledge is seriously impressive ? whether it?s tech specs, warranties, or comparisons, he knows his stuff inside out. But more than that, he?s got the rare ability to explain things in a way that?s easy to understand. You can tell he actually cares about customers and takes pride in what he does.
Honestly, with service like that, Ethan should be the manager! Curry?s is lucky to have someone like him on the team. If you?re heading to Curry?s in Craigleith, ask for Ethan ? you won?t be disappointed!
July 2025 by Khin
Some decent prices to be had for LG oled
tv
June 2025 by Philip Tracy
I went to recycle old computers, batteries, plugs, electrical leads etc... It was extremely easy to drop the stuff off & the staff were extremely helpful. I am very impressed that Curry's run this recycling scheme
June 2025 by M S
Here to express my complete dissatisfaction with a recent experience I had with Currys PC World ? an experience that has left me frustrated, ignored, and out of pocket.
I attempted to use the remaining balance on my wallet card, but the transaction failed. Although no money was taken from my debit card, the entire balance on the gift card disappeared. I received no email, no receipt, no explanation ? just a zero balance and silence from Currys.
I visited the store in person to get clarity, but was met with zero effort and zero empathy. The staff member didn?t ask for my email, didn?t take any of my details, and made no attempt to investigate the issue. When I asked how long it would take to resolve this or who I should speak to, I was met with a shrug and no response.
This level of service is completely unacceptable for any company ? especially one of your size. You've taken my money, left me with no product, and offered no communication or accountability. At this point, it feels like theft, not just incompetence.
I demand a full investigation into this issue and an immediate update on the status of my missing funds. This is your responsibility, and I expect it to be treated with urgency.
I will be escalating this further if I do not receive a timely and satisfactory response.
April 2025 by Rachel Redpath
Went on a Sunday looking to purchase a new TV. Waited over 30 minutes in a ?queue? for someone to assist which was a little frustrating as the store didn?t have that many customers in at the time, and I?d have expected more staff during a weekend day. We browsed online while waiting and noticed the manufacturer was offering a 20% reduction and 20% student discount. We asked if the store could price match this offer and we would purchase then and there, however we were quickly told that the company policy does not allow this, which is totally fair, but annoying to wait so long to be quickly dismissed. On that note, manufacturers seem to be cheaper - so much better deals to be had online. We saved a further £400 by going direct to the supplier.
On a positive note, we did speak to a slightly older gent who explained the difference between the qualities of the range we were looking at, which was really helpful. He was very knowledgeable and helpful.
April 2025 by M Ella
The best customer service served by yousuf Highly skillfull and knows what he is talking about I came to buy a laptop and a fridge and he told me what one is good for the money if I was his manager I would promote him.
April 2025 by Chris Burton
Collected appliance's great staff very helpful especially the manager you know who you are ??
April 2025 by ADELA COPARIATE
Don't pay any warranty because they will make you pay for the engineer?s parking.
Scammers, you paid for a service that you don't have
April 2025 by Ishak k?raç
I see how I made a great decision when I came and shopping here. Craig is the person who is very informative, helpful and friendly. He directs u for a true product according to ur real needs. I bought meta quest 3s. He also helped me to understand all pros and cons. Thanks Craig?
March 2025 by Raja Fatima
Amazing customer service, was assisted well in time and excellent staff.
I was served by Yousuf, highly skill full, knowledge about products and services was top-tier. Amazing overall!!!
February 2025 by S V
Lynne was so kind, helpful and professional. We were going to buy some large appliances for a new house, from another retailer but after talking to Lynne we will definitely be purchasing them from Curry?s. Thank you!
February 2025 by Stephen Ward
Called to ask for support and call centre representative was a rip it and shockingly unhelpful:
