February 2024 by Bailey S
Although I didn?t purchase the most expensive watch by any stretch of the imagination. The staff treated me with respect, we?re interested in my life, and we?re willing to work with me. I was satisfied with the purchase and will be going back going forward. Thanks for the great experience. - Bailey from USA.
January 2024 by Erin Nuttall-Halliwell
Barbara was so wonderful and kind, made me feel very welcome and was very knowledgable! Such a kind spirit to her
December 2023 by Will Wheelton
Amazingly friendly staff, we brought our engagement ring from here. Heidi was amazing super friendly and didn?t push a decision on us at all. We were able to walk away and decide for ourself. Felt super welcome and more than happy to buy our ring from the shop. Even got a gift voucher for a local restaurant which was a lovely touch. Will be back for our wedding rings. Thank you! Heidi and Will
December 2023 by Shatha Alhaddab
The best store in customer service. I would like to say thank you to all the great employees there. You are the best.I highly recommend it
November 2023 by Oscar Southwell
Great customer service. Matthew went the extra mile to help me find the exact gift I wanted. Thank you
October 2023 by Andrew McNamara
Massive thanks to Ewan at the Princes Street store, who helped me select an excellent selection watch and treasured 30th birthday present. Ewan ensured me and my family received the very highest level of customer service. Spending time to understand my preferences, offering expert advice and ultimately guaranteeing I found a watch I will wear for years to come.
October 2023 by Douglas Blackley
Can't speak highly enough of Kerlin at the gyle centre store in edinburgh. She showed great patience in helping me pick the perfect engagement ring for my partner . Kerlin's experience and knowledge was clear to see. Will definitely need your help and expertise in picking our wedding rings too. Thanks again Kerlin my 'fiancee' absolutely loves the ring.
September 2023 by stephanie macleod
My fiancé and I went into Chisholm Hunter on Princess Street to find the perfect engagement ring. I tried on lots of rings that just didn?t feel right although they were all stunning.Rebecca and her colleague went to the rings in the window and picked out some more rings I had asked for however they also picked ring they thought would suit myself as I don?t wear lots of jewellery. Once I placed the ring chosen for me on I didn?t want to take it off. It was just perfect and it was lovely that the staff were able to help find the perfect ring that suited me.I never felt the staff were ?selling? me the rings to get a sale. It was a perfect experience which was calm, no pressure and had lots of discussion which included my Fiancé.Highly recommend.
September 2023 by Cammy Rendall
Received a watch as a gift recently and needed it resized. I was welcomed into the store and was on my way again within 10 minutes. Very friendly staff who took the time to also run me through the watches functions.
August 2023 by S K
Thank you to Ewan and Maria who helped me today to purchase my first luxury watch. I was shown patience and respect even though I was buying something on the lower end of the luxury sold in Chisolm Hunter, and I know nothing about watches! Please go and see the lovely team on Princes Street if you're ready to make that special purchase for yourself or your loved ones.
August 2023 by Shaun Greig
Had a wonderful experience with Darren and Beth purchasing an engagement ring and a watch. They were both very helpful and friendly. We will be back!
July 2023 by Charles M
The service was exceptional, the product quality was perfect, they had a beautiful selection in-store, and they had second-hand Rolex watches available at reasonable prices. I highly recommend it, 200%
July 2023 by Cameron Ross
I just wanted to take the time to express my gratitude for the help Euan provided me with in purchasing a new watch. Euan provided refreshments and a comfortable seating area, all whilst he collected a few watches I had pointed out. The service Euan provided was excellent throughout and another member of staff even made friendly conversation; a tiny detail, and irrelevant to the sale, yet it made the experience that little bit better. Thank you again, Euan!
July 2023 by Poonam Chaudhry
The review is for Chisholm Hunter suites, not the jeweler as Googe is suggesting. We stayed at hotel Chisholm Hunter at Edinburgh. Very good location and superbly maintained. Every thing was so neat and clean. Toiletries, towels, bedding, all were perfect. The kitchen was fully equipped too with a toaster, microwave, coffee maker, dishwasher, a refrigerator, freezer, an electric oven, electric stove, an iron, a vacuum cleaner, everything was provided to make the living comfortable. Location is very good. View outside was very beautiful. Well lit rooms.
June 2023 by Ron McGeoch
Bought a Seiko watch today for my son?s imminent birthday. Exceptional service from both Luke (store manager) and Chloe (sales assistant) at the Edinburgh Gyle branch. Friendly and professional with a genuinely warm welcome. A customer experience that puts online shopping in the shade and, yes, the price was just as good!Thank you Luke & Chloe!P.S. My son enjoyed it too!
