January 2024 by JohnPaul77
Visited for a light lunch and really enjoyed it. Relaxed atmosphere with attentive and friendly staff and wonderful views over Edinburgh
January 2024 by gippa26
Visited here on New Years Eve for breakfast as a family. The welcome was warm, the table had a lovely view and there was a good selection on the menu. The food was lovely as were the drinks. Service when trying to settle the bill was slow but overall I would recommend a visit and would certainly choose here over The Ivy, this is my new favourite.
December 2023 by A C
Absolutely delighted - thank you Marianne for your kindness and professionalism - fabulous treatment and one is utmost delighted with the result.I look forward to my appointment tomorrow,
December 2023 by Sandra K
How long does it take to make coffee. We waited 20 mins on 2 americanos. However the staff were quick to bring the bill. Not an experience we intend to repeat. Very disappointing
December 2023 by Carole G
Booked the ?festive? Christmas lunch with 3 friends, travelled from Newcastle and were really looking forward to it. Such a disappointment. The venue had the atmosphere of a canteen, not so much as a Christmas decoration or cracker on the table, staff were pleasant enough but obviously rushed off their feet. Our starters were fine but nothing special, but we all had the turkey main course. Turkey was very dry, garlic mash was instant and barely a hint of garlic, sprouts were virtually raw. Had to ask for more gravy as very little evidence of it on the meal. We did feedback to the waiter and were compensated with complimentary wine, but no one came to discuss the issues. Overall a very mediocre experience, would not recommend.
December 2023 by Beefybertha
What lovely place, popped up to the 4th floor to Almondine, though I?d would trust myself to some fizz & a wee macaroon. Well once I could get the attention of the servers (took forever) the product was beautiful. I thought I would have 1 more for the road, when I eventually got the server to notice I wanted her. She automatically brought me the bill!!!!! No communication of any sort ????? they are both very young but have no personal skill ms at all. How many stars only 2, train your staff to be customer friendly and to have manners it?s not hard!
December 2023 by KDh21
The location and view means this get a 3*, food would be a 2*. Food was very average for the price and service was slow. Very loud too! View is stunning however.
December 2023 by stevenl830
First time here and looking forward to a family meal, what an absolute let down, absolute bland decor, no atmosphere, an hour between courses with the offering of a courtesy free drink and service charge removed without asking so the staff also knew how bad tonight was. When you go out you expect a better meal than at home but not the case tonight, only good thing about this place is the view over Edinburgh at night with its sparkling lights, if you like that!!, wry disappointed
December 2023 by jordanf482
This was a disappointing dinner. This is not the place to go if you have any allergies (which we wrote to them when booking). Essentially no options for gluten free (not even any boiled potatoes). The ribeye was tough and medium quality at best. Very nice staff, but very poor food. I expected more quality.
December 2023 by Wilso22
Poor service staff don't have a clue!!! Waited ages to be offered drinks which took ages to arrive. Four of us at table having three courses and at every course we were given wrong meal and had to swap them around ourselves. Just needed to ask if they couldn't remember who ordered what!! Serving staff looked like they'd been dragged in from McDonald's to help out. Food nothing outstanding. We were in the restaurant part which quite frankly looked like a works canteen. Definitely doesn't live up to its hype and better places to spend your money.
November 2023 by nelScotland
Shocking service , ignored for 15 minutes whilst 6 bar staff standing doing nothing ! Waited a further 15 minutes for drinks, left without them. Much nicer places in Edinburgh for drinks with much more superior surroundings . I would avoid.
November 2023 by GlasgowAmelie
Great view over St.Andrews Square and beyond from the fourth floor. Nice to be able to see the Christmas lights in the square and the castle illuminated looked beautiful. The service was great and the food perfectly acceptable. We had the festive dinner at £38 per head. We had two G&Ts a bottle of the house red and a bottle of. Fizzy water and a pot of tea. 11.5% service brought the bill to £154. Not cheap, but a great location. One complaint, probably enough to prevent me going back was the rather loud pop music blasting out the whole time, worse still, it was on a loop and we had to sit through the dreadful procession of songs twice. I mentioned it to the waiter who agreed with me and that after a ten hour shift it drove him crazy. We were there two hours so I can sympathise. Still could have been worse, he told me that in December the Christmas songs would be the playlist! Yikes! I love music but I don?t like aggressive sounding pop music. I would have given a five star review but for this factor alone:
November 2023 by libby148
Poor service, poor food and loud music made the visit not one to remember. Will be lunching elsewhere next time.
November 2023 by feeby_8
Had a lovely lunch in HN - we got a table at the window and the views were great . The staff were very pleasant and the service & food was very good. Some negative reviews on here but we really enjoyed it and would definitely come back .
November 2023 by SandraM750
Service was awful. Order taken for drinks and we waited over 20mins before calling for attention of waitress who informed me they don't have the drink I ordered. I would need to make another selection , I then waited another 10 mins for my drink. I only ordered mains and side that took 45 mins to come, the food was lovely. When the bill arrived the service charge was removed. It was more cafeteria, it was open and noisy, not a comfortable environment. definitely would not recommend
