March 2024 by Lee Robert
Always has broken equipment.
March 2024 by Atika Mansfield
I had the worst experience with this club and rude customer service trying to cancel my membership. The locker rooms were unsanitary and slippery, with no plastic bags for your clothes or any place to put wet towels. Half of the equipment in the gym needed to be fixed and updated. The mats were dirty, and there needed to be more weights for everyone. The steam room was out of service daily, and the swimming pool was filthy. I signed up for a yoga class, and they called to cancel the same day without an explanation. I wasted my time, energy, and money. I recommend joining the One Spa Gym, which has excellent state-of-the-art equipment and a fantastic spa experience.I canceled my membership after three visits, and I paid over £100 in the joining fee, pro-rated costs, and another month on top of that. Beware of scams, and stay away from Bannatyne.
March 2024 by Gustavo Castaño
It doesn't have enough machines, the pool area is dirty and slippery and worst of all the manager is rude...
March 2024 by BOUARDI RIHAB
Had a couples massage and an elemis facial and felt so relaxed afterwards, definitely recommend the place! Definitely returning
March 2024 by Joachim Urbanski
The service is extremely nice and professional
March 2024 by Atika M.
I had the worst experience with this club and rude customer service trying to cancel my membership. The locker rooms were unsanitary and slippery, with no plastic bags for your clothes or any place to put wet towels. Half of the equipment in the gym needed to be fixed and updated. The mats were dirty, and there needed to be more weights for everyone. The steam room was out of service daily, and the swimming pool was filthy. I signed up for a yoga class, and they called to cancel the same day without an explanation. I wasted my time, energy, and money. I recommend joining the One Spa Gym, which has excellent state-of-the-art equipment and a fantastic spa experience. I canceled my membership after three visits, and I paid over £100 in the joining fee, pro-rated costs, and another month on top of that. Beware of scams, and stay away from Bannatyne.
March 2024 by Ousama Bouchami
Not bad
March 2024 by Gabby
I got a coupon for this place and I paid £69 for two people which I was expecting so much more and it was a bad experience. Only one guy in the reception was nice. The girls who gave us the massage in the morning were so rude and they gave us the feeling we didn?t like them for some reason that I don?t know but you could feel it. Also I paid for 25min of massage which they did only 15 min. The pool and the rest of the ?spa? was bad. You can better go to Nuffield Health that it?s way cheaper and much nicer. I wouldn?t recommend it at all and I will never comeback again.
February 2024 by Scotty Boy Lauder
Great facilities
February 2024 by Katelyn Thomson
I've recently cancelled my membership. The pool area just kept getting more and more grimy. The path to the women's changing room is slippy because of the dirt build up which you can visabley see. The sauna handle slowing grew black grime on the bottom of the handle and the floor in the womens shower is grimy. I left like I needed to shower after a shower. The water barely runs hot and the jacuzzi is cold most of the time. It's cheaper than most gyms but I still dont think it's worth the money.
February 2024 by Joy Little
We had a spa day, the treatments where lush and loved the Jacuzzi
February 2024 by Ann
I don't recommend this business. If I could do it over I would not join.
February 2024 by Lorraine Kneebone
Lovely massage and facial. But facilities a bit tired.
January 2024 by Isabel Power
Lovely facilities. We used the spa and jacuzzi and it?w perfect for anyone looking to relax and recharge. Staff were friendly and helpful, especially Ioannis!
January 2024 by Erica Wishart
The spa area deserves more stars because the staff are lovely and Valda gave me an excellent massage. The relaxation room is very nice too. However, as an overall experience, I was really disappointed in the facilities at Bannatyne's. The downstairs area felt a bit shabby - limp salad and other below-par food in the cafe, broken lockers in the changing room, no towelling robe or flipflops included in the Groupon spa package. No lifeguard at the swimming pool, people sitting in the jacuzzi when it was off and supposed to be self-cleaning, parents taking toddlers into the jacuzzi. Not impressed!
