October 2023 by Hassan Basraa
Not corporate
May 2023 by Filip Sosenko
Catastrophic business banking experience. I've had conversations with them like: "Sir, you should have replied to the email we have sent you". Me: "That email said 'Do not reply to this email".They literally can't add 2+2, let alone do banking. You've been warned.
November 2022 by Pranav Chaudhari
The staff is really helpful. When I couldn't open my bank account online after many attempts, Mrs.Shannon helped me in opening bank account within a few minutes. Would definitely recommend the Morningside branch over other branches.
November 2022 by KJB PROP
Nice and well organised, pleasant staff too
October 2022 by ???
Terrible bank and wast your time
August 2022 by Iain Ferguson
Great place not to crowdedDo not like the self check out machine's they are totally abysmal and not user friendly.
July 2022 by C B
Bad service- couldn?t apply for a credit card online or on the phone app because of technical fault with the app, so went into store but turned away because they don?t take walk-in appointments (despite lots of free staff hanging around), and only appointments available are during daytime working hours (not great if you have a normal job!)
April 2022 by Robert Thomson
I am deaf. Masked staff are not going to be top rated, as I lip read.
September 2021 by Terry Coxen
Thank you Peter Anderson, bank manager.Your out the box thinking and enthusiasm has made my day.Thank youTerry
August 2018 by Steph Aramma
Met with Lewis on a busy Friday afternoon after his friend Declan in the Dalry branch referred me because of IT issues. Both Declan and Lewis were extremely helpful and friendly and I'm so grateful for the effort they went to, to ensure I got my accounts sorted that day. Having previously been shopping around different banks that week I found their customer service to be so much better than Barclay's/M&S/RBS. Thank you!
April 2018 by Tomasz Fercho
Couldn't even open the bank account. It's unbelievable how such a simple thing like opening a bank account is so complicated in Bank of Scotland that it seems like almost immpossible task.
January 2018 by Andy Rutherford
Friendly and welcoming.. no free samples though.
June 2017 by Nicole Kane
Answer the phone maybe
March 2017 by James Bamkin
Very pleasant and helpful.
