February 2024 by shaban Mustafa
Lewis really very helpful skilled knowledge able and friendly he sought the problem in minutes which I am trying to sort out from last week.
January 2024 by RR 1234
Best branch for service, friendly staff and easy to access with parking nearby
December 2023 by James Coulter
Always great staff.
October 2023 by Junaid Arshad
Good night Sleep well
September 2023 by Paula Lago
Very helpful staff
July 2023 by Nanni Ojalin
They make appointment for business loan. When I come appointment after she say we can do for business and she soo soo rude they don't know what they do ,I don't understand how bank of scotland accept thes can of person working there
July 2023 by Mike Powell
Was helped today by Shawn ,I would like to commend bank of Scotland on the calibre of there staff ,Shawn was both helpful and friendly
May 2023 by Nicola Steiger
It's brilliant place to go
January 2023 by Peter Oltersdorf (PeterO)
Excellent staff member called Ally (? Allison ?) at Bank of Scotland, Newkirkgate - Leith, went out of her way to help me re-set my online banking account on my new mobile phone. Thanks, Ally, you are a gem ?. PeterO
January 2023 by Glenda Walker
I?ve always found the staff so helpful each time I?ve gone into the bank, I?m so glad that this is my bank
December 2022 by Chris Polii
Have not travelled for 3 years due to Covid and closed borders. Came to the UK and lots of my notes are no longer usable as it?s the ?paper? version. Was told by all the shop vendors that I can just change them at ANY bank. Went to this bank and was rejected as I?m not a ?customer?? It?s just swopping notes, why?d you need to be a customer for that? There is no transaction and you?re not losing anything. This wouldn?t have happened back where I?m from. It?s the simplest and most basic service, exchanging spoilt or no longer valid notes. Once it?s done the foreigner will then be able to spend money and bring up your country?s business in doing so. Why such a requirement just to change it? Hard enough carrying a 20mo toddler and hunting for a bank as parking will be hard so we didn?t drive. And got turned away for such an absurd reason. One would think it?s the foreigners/tourists that will face this problem of not having the correct current notes as they are not in the country to keep up with changes, and you expect them to be customers? Totally illogical. ??
November 2022 by Kirsty D
Business staff rude and unhelpful.
October 2022 by YuYee Gan
The service is very good.
August 2022 by Steven
Always friendly and professional when I have been there, sometimes there's a bit of a wait.
May 2022 by stuart thomson
absolute joke of a bank no local phone No and when phone the high price No they cant help after listening to adverts for 15mins poor show
