February 2024 by James Duncan
The male employee named ?SAM? at the George Street branch in Edinburgh made my partner feel very uncomfortable this morning at around 10:15am when depositing money.The questions he asked her were very inappropriate and not the regular questions she?s received ever at the bank.He then followed her almost out of the branch, leaned down and smiled in a very sleazy way out of the window.His behaviour was very creepy, and she asked me to make this complaint as again she was left feeling very uncomfortable from this experience.
February 2024 by Harry
3rd class service. Staff is careless I came to open an bank account no one help me to open it ( specially Junaid ) They are unprofessional and useless. I'll not recommend
January 2024 by Henryk Musia?
The most impressive thing is the golden statue on the tower
December 2023 by Michael Morgan
Always a pleasure to deal with and easy to get someone to help unlike most bank's reliance on machines. Special mention to Jhunaid who went above and beyond to look after us on recent trip back to edinburgh.
December 2023 by Moazzam Sardar
Long waiting time for business customers
November 2023 by James Coulter
It's always the best for.me staff very friendly and helpful
September 2023 by RAVI VENKATASUBRAMANIAN
I would like to thank Branch Manager and staff for Excellent Service provided. There was name correction for my son which was taken up today, which Branch Manager attended and sorted out on Priority.
September 2023 by Juan Pablo Andrade Rojas
It was really easy to open an account. Everybody are very professional and helpful. The information they provide you is actually clear and honest
July 2023 by Emma Lindquist
Super kind and helpful staff! Was helped by three or four different people since I had an unusual issue and though complicated they found a solution and were genuinely nice while doing it.
June 2023 by Mohammed Dawody
Special thanks to Neil Young very helpful and professional for he's job, my wife and I were so glad had a meeting with Mr Neil , Bank of Scotland so lucky having professional person like Mr Neil . again thank you so much ?.
May 2023 by Mo
Special thanks to Neil Young very helpful and professional for he's job, my wife and I were so glad had a meeting with Mr Neil , Bank of Scotland so lucky having professional person like Mr Neil . again thank you so much ?.
May 2023 by matthew powell
It took a bit of time to get served in this branch but when I did eventually get served the lady was very polite and very helpful in helping me with my account and my problem that I had.
April 2023 by evin opan
This branch is sooo ? I?m honestly bored of the interior in most bank of Scotland and it doesn?t help when the staff are also draining aswell. Since when was it any of their business what deposits and withdrawals are for ?? Bad vibes in this one
December 2022 by jaffacake1982
Pushy staff, I didn?t give me time to count my deposit amount. Seems annoyed. No customer service knowledge.
November 2022 by ferhat akgul
Today I?ve been at this Branch and I had few issues related to my Personal & Business account and all staff was so helpful especially Holly (Branch Manager) and Derrick was incredibly helpful thanks to both of you guys!
