Open 24 hours
19-21 Glasgow Rd
Atm
“We hadn't booked a table, however that wasn't an issue on the Wednesday we visited. While looking at the menu, we received some complimentary prawn crackers, such a lovely gesture ?. We both ordered the spring rolls, which came with a slightly spicy sauce and both were delicious. Our main courses of Beef with Green Pepper and Black Bean sauce and Szechuan Chicken arrived shortly afterwards, along with some egg fried rice and Noodles( both served in a wooden lidded bowl). Both dishes were amazing. We ordered a bottle of wine and and the waitress kept coming back and pouring it for us, again a lovely touch. Bill for 2 of us with the service charge came to around £50.00 and it was definitely value for money. At no time did we feel we were being rushed, we never felt they wanted us to leave, and when we did, they were really friendly and genuine, and we left feeling extremely valved. The best customer service we have experienced in a long time. Would 100% recommend ?”
9AM - 5PM
13 Newkirkgate
Atm
“Excellent staff member called Ally (? Allison ?) at Bank of Scotland, Newkirkgate - Leith, went out of her way to help me re-set my online banking account on my new mobile phone. Thanks, Ally, you are a gem ?. PeterO”
9AM - 4:30PM
17 S St Andrew St
Atm
“I just want to say a huge thank you to Alberto Saiz Varona for his incredible help yesterday. I needed to transfer a large amount of money into my main account, and he kindly set up a new account for me. If I hadn’t gone in yesterday, it would have been a disaster trying to do it today. Thanks to Alberto’s caring and understanding approach, he made the process so much easier and made me feel comfortable throughout. I truly appreciate his assistance he’s such a lovely person! So thank you”
9:30AM - 4:30PM
206 St John's Rd
Atm
“Unlike where I am from. If you are in the bank before closing, they just prevent new entries but finish up with those inside. I was surprised to find out they ask you to leave but politely. The good thing is that I was able to resolve my problems the next day.”
9:30AM - 4:30PM
51 S Clerk St
Atm
“I am an international student that arrived in Edinburgh on the 10th of September 2022. The next morning I directly opened up a Bank of Scotland account through the mobile app.The application itself has a decent UI which was easy to navigate. However, the security verification was the phase where things get a little bit complicated. In short, I had problem setting up my account due to the pin and security code got lost in the mail...Along my waiting time, I withdrew cash through BoS's branches and they were super helpful. There was a time where I only had BP50 and I was allowed to withdraw it. In the process of my tuition fee payment, BoS's staff were guiding and accompanying me throughout the process.Due to the high amount of payment, there were security measures being implemented and got sorted in the end of the day. It took me one and half hour for the process and personally, I had a pleasant experience. Thank you for your service.”
9AM - 5PM
43 Comely Bank
Atm
“It was really an amazing experience. I met an employee as soon as I entered welcoming people. I was asked what I am here for and was immediately guided to the respective place. The employee came to me in just two minutes. I went to open an account, I was explained all the relevant details and also advised what would be best for me right now and in the future.”
Open 24 hours
187 Slateford Rd
Atm
“I was lost , trying to make my way back to my car after the Oasis gig at Murrayfield last night. I asked in here for help and the 2 lads were great. One offered to charge my phone and the other lad put the information into his phone and gave me full directions back to my car. Top service, thanks so much.”
Open 24 hours
1 Stenhouse Rd
Atm
“Nikhil has to be recognised very cheery lad and very helpfulI could not lift my shopping basket, he packed all stock and left in to my boot I am regular here and all whole team helps”
Open 24 hours
277 Comiston Rd
Atm
“Great place to stop for all things. Coffee machine always ready, shelves full, toilets always clean, staff always very friendly & helpful. Shame they took the car wash away, though.Will recommend.”
“There is a lovely greeter when you enter who asks you what your need is and directs you to the appropriate person or area. Fast service, staff helpful and knowledgeable. Clean and bright”
9AM - 5PM
75 George St
Atm
“Always a pleasure to deal with and easy to get someone to help unlike most bank's reliance on machines. Special mention to Jhunaid who went above and beyond to look after us on recent trip back to edinburgh.”
Open 24 hours
Crewe Toll Fire Station
Atm
“Called in, as I always do to refuel before a long drive north. My exhaust was giving me trouble and been unable to get any garage to tie it up with a metal strap to let me get on my essential journey north. On the forecourt was a man called Davie, wearing high-vis Shell gear. He offered to fill my car, but I'd already begun. He said he'd noticed my car was noisy. I told him the exhaust was hanging down and was hoping I'd get north 150 miles without it falling off. He very kindly said he'd have a quick look. So after fuelling, I took my car over to a quieter spot where Davie, got the jack out of my boot, jacked the car up and said he thought he could tie it up. After a bit of thought, Davie found a metal ring in his car that was big enough to loop round the offending pipe and tie off. Raising the exhaust back to it's original position. This took him no more than 10 minutes. I was delighted with the result and Davie was pleased he'd been able to effect a good repair. I set off and Davie stood listening to the now purring car and bade me farewell with a smile and a wave. Then I drove into a 2 hour traffic jam and my whole journey took 5 hours, tiring, but less noisy, thanks to Davie's deft repair. Thanks to Davie, I got home safely, with my car intact. It's booked in to have the new exhaust fitted this week. I have to say, he did this with a smile and a glad heart, despite wearing a bandage on his arm, supporting an injury of some kind, (I thought it rude to ask). Davie is a real asset to the staff at Crewe Toll filling station, and his cheerful, friendly welcoming disposition would put any frayed motorist at ease. I hope you enjoyed your pint Davie. Cheers! See you next time I'm in to refuel before heading north.”
9:30AM - 4:30PM
Princes Exchange
Atm
“It's a normal branch. Includes Business teller. They have new staff which is a bit slower sometimes, but generally no wait or short wait. A solid branch overall.”
“Visited Branch today.Excellent friendly service from Mavis.Arrived as a customer left feeling like i was valued & had met a friend.Efficient service all completed to my satisfaction. Thank you Mavis.Tha”
9AM - 4:30PM
320 Morningside Rd
Atm
“I was having trouble opening up an account, and both Alan and Matt went completely out of their way to help me and get me sorted. Excellent customer service - thank you ?”
“Their 0800 number goes to an actual friendly human rather than an automated line. Identity check in branch was carried out easily and we had an excellent experience.”
Open 24 hours
382 Calder Rd
Atm
“A handy petrol station for going towards the centre of the city and notably has a subway inside which I've bought fresh sandwiches on my way into work. Staff on the BP counter are usually cheerful and have a bit of banter when I've been in. The shop seems fairly well stocked for bits and bobs that might be forgotten or needed picked up on the way home.”
Open 24 hours
25 Lady Rd
Atm
9AM - 4:30PM
46 Hanover St
Atm
Open 24 hours
3 Albert Pl
Atm
Open 24 hours
Shandwick Pl
Atm
8AM - 6PM
55A Boswall Grn
Atm
“Answer the phone within a minute of me calling the woman ella was very nice and very helpful and friendly service top notch for ella got me an appointment in a couple of days wich is very grateful and I would recommend this bank to anyone who is calling about or for a bank.”
“This is one of my favourite stores, I always enjoyed a late night groceries.
It's a one stop shop, everything you need under one roof, starting from clothing, toys, vegetables, fruits and so on. Prices are fair enough, and if you have the Asda card you could enjoy a good discount too.
A fuel pump is around the corner too, with one of the best prices around.
All of all, such a lovely place.”
9:30 AM - 3:30 PM
2 Bernard St
Atm
“Service is fine but it's open during school hours!!! This means I can't go to the bank during school term, which is exceptionally inconvenient. PLEASE CHANGE THIS”
9AM - 5PM
426 Morningside Rd
Atm
“The staff is really helpful. When I couldn't open my bank account online after many attempts, Mrs.Shannon helped me in opening bank account within a few minutes. Would definitely recommend the Morningside branch over other branches.”
Open 24 hours
72-80 Causewayside
Atm
“Great experience and great venue, however very badly signposted from the tram which they recommend as a transport link and site greatly underestimate the time to walk from there which could easily lead to people missing the start of performances and definitely added stress and impacted on the overall experience. Get the 100 bus!”