March 2024 by Christine Thomson
Went shopping in the jewel today about 1.45pm I have to say how saddened I am to see such a state this store has been become it used to be bussing AND I used to complain about how much money I spent not anymore the stores a disgraceempty shelves cardboard everywhere no staff and the toilets were filthy toilet seats broken and left sanitary bins overflowing humen extreta daubed all over the seats I could have been sick if the managres had a walk round now and again she would see for herself are they running asda into the ground it's such a shame and I feel sorry for the staff that have to work there shame on the management for letting it get into such a state I won't be shopping there any longer dread to think what the food warehouse looks like if they cannot keep 6 toilets clean
March 2024 by Stuart Moir (Stumo)
Staff member was shouting and swearing in the car park.She was claiming she could not get in her boot and she demanded the man move his van. Extremely rude and not how I would expect Asda to be represented. The security guard Douglas also witnessed this happening. Asda employee was behaving very unprofessionally.A disgrace to the Asda brand!
March 2024 by Top Scotch
Only 2 checkouts on queues a mile long!
March 2024 by Boatemaa Agyepong
I went in today with my severely Autistic son. I take him all the time. He's fond of eating ice cream which I pay for at every shopping trip.Today was no different. I just had this horrible worker verbally abuse me, backed by lies from eight people that my son had attacked them within a space of 20 mins! He is ten years old! I live alone with him and if he was that violent as they claimed, I would be covered in bruises. I have never seen such callousness, abuse and discrimination over a child who is literally helpless. I was outnumbered and bullied. I fought back but the horrible manager called the police to escort me. To all those vwho lied on us today, thank you. Thankfully not everyone is like you.Afterwards, we went to three different shops; Tesco, BnM, a d a Chinese shop who were very helpful through his challenges. Shame on you. I have written to the CEO, and factored in my GP,my son's social worker, a headteacher. But by my God, I will not spend a dime in Asda for as long as I live. The Manager kept insisting everything has been captured on camera! Great! I would like to see it capture when my son allegedly attacked eight people. You can't be this racist and discriminatory
March 2024 by Kevin swan
Once again the shelves are bare.Fruit and veg aisle very limited to zeroForget looking for fish or chickenSame old excuse, we are waiting for a delivery but we don't know when it will arrive.I normally go to Sainsbury but I thought I would give Asda another chance, sadly they disappoint once again. This happens on a regular basis.If you are running out of stock, why not call one of your competitors like Sainsbury (who are never out of products) and they'll see you through until your elusive delivery arrives.Sort this issue out Asda and no more lame disingenuous excusesUpdateVisited again Saturday 2/3/2024 @ 4pmFruit and veg , I'd be quicker booking a flight and picking my ownFishI'd be better catching my ownBoycott this store until they actually sort this out
February 2024 by Eleanor McNab
toilet unsanitary
February 2024 by Lukasz Krynski
All good ?
February 2024 by john peaker
Visited this store today, went for a sandwich. Went to the loo while we were there, There's only one word to describe the toilets here, DISGUSTING, POO AND WEE ALL OVER.
February 2024 by Daniel Oxlade
Amazing amazing !!!!
February 2024 by Legie 64
Lately l have been getting my shopping ? delivered to me due to my very poor health.The food is fine the prices are decent and the delivery driver's are all very kind helpful and friendly of which I'm very grateful to them.Thank you to all the team ?.
February 2024 by Stephen McDermott
I have just visited Asda at Leith, next to Fort Kinaird. I went to use the gents toilets and was disgusted with what I saw. All the cubicles were broken, only one cubical had a working lock but was overflowing with faeces, one cubical was missing a door. The accessible toilet was not accessible, you had to be escorted by the security staff who unlocked the door for you, Why it?s not left unlocked is unclear to me. What a disgrace from a major supermarket. I spoke to staff who were indifferent to my complaint, only saying they get cleaned. I asked why the locks and door wren?t repaired, she said I don?t know. What an embarrassment. Up your game Asda, spend some of your profits.
February 2024 by robin galloway
Super efficient service, 10 out of 10!!
January 2024 by James Fergusson
Staff excellent
December 2023 by Will Deakin
Always get what I need but what's the situation with carrier bags. Can't remember the last time there were any available. Today I overheard someone ask for one to be told no and we only have £3 ones. No other shop I go to has no bags. This needs addressing. Great store, always well stocked when I'm there, loads of choice and fair pricing. Just sort out the bags. Staff could smile more too ( bakery not included as they seem happy) Life is short.
December 2023 by Morna Gilchrist
Decided to shop at Asda at the Jewel spent 90 mins choosing what I needed and scanned through self service £90 + looked for carrier bags but couldn't see any so asked 3 workers who appologised that there were no carrier bags of any type ... what was wrong that managent couldn't of made an announcement over the tannoy which would have saved me shopping and the food from fridges and freezers being out causing a possible health risk to others .The 3 workers said they would put my shopping back .