January 2024 by Donald McKenna
I was misfortunate enough to pick up my medication whilst dealing with the death of a close friend and was told by a staff member to go back home. I live in Shetland and find the attitude of the person involved absolutely disgusting and they are not fit to work with the public.
November 2023 by Papa Floyd
I have used the services of this pharmacy many times. I always received help and quick service. I will not add a fifth star for leaving many restrictions on contact with the service from the times of the Covid'19 pandemic. This is very inconvenient when the weather is bad and for older people who cannot go inside and sit while waiting for their turn.
November 2023 by Kyle Mooney
Polite staff never had any issues with my medication box
October 2023 by Pat Patkowska
They are often late with repetetive prescriptions. Staff is not nice and helpful at all. They have limited opening hours. Also, the place looks like bunker, you can't get inside and look at the products on the shelves.
September 2023 by Chris Polok
Tiptoe around,and don't ask how long your prescription will be or you will get banned like I did!!!!!!!
June 2023 by A Diesch
Do NOT recommend!The pharmacist and staff don't care about their customers at all. When you go there, they neither ask about your symptoms in specific nor the durations of your illness nor whether you have already taken any medicine. After my first sentence which literally just was "I feel sick", they already tried to sell me medicine which would not have helped me at all! Once I interrupted him and tried to explain more about my health issues (which he didn't even care about listening or asking further questions), he suggeated other medicine. However, I didn't have the feeling he was competent, nor did he show any interest in really helping me. He just wanted to sell with the lowest effort possible....Won't recommend going there.
February 2023 by Ernestine Satow
Extremely rude, condescending, and xenophobic staff. Do not go there. Go to boots instead where you won?t be treated so badly.
March 2022 by Hazel Taylor
Quick service and excellent staff
January 2022 by Ruth Whitney
Great little chemist's with really friendly and helpful staff. Just along the road from me so very convenient too.
October 2021 by Tom Wilson
Very quick and easy to use. No fuss, small wait. Never an issue. I think the pharmacist keeps a tight ship and won't put up with any shenanigans. Good for him.
October 2021 by Gavin Mack
Been using this pharmacy for over ten years and in all occasions that I've needed answers for medical reasons and advice the main pharmacist is a great help and the rest of the staff are so nice and approachable that I would say best place to get seen so take note
October 2021 by Alec Mckeown
Great staff friendly service, never wait long at all, knowledgeable pharmacist!! Great wee chemist ?
October 2021 by stephen Blues
With COVID going on the up in Edinburgh you would think that they would be on top of the cleaningEspecially the counterI was there first customer of the day only for them to open at ten (as they are meant to be cleaning) to find the counter desk has had a half bottle of drinking water left from the previous dayAnd the counter desk is meant to be cleaned after every customerI haven?t seen this done once in two yearsAlso there is a paper sign that?s been there for months correct me if am wrong but I am sure the paper would hold germsHopefully this will change as the rest his staff are sound as a poundI will be contacting apple area manager with what I had to go throughAnd no one else should have to suffer dirty conditions after all it?s a chemist
March 2021 by Mohammed Shabir
Traveled to Edinburgh from England & forgot my Heart medication. Arranged my Gp to send prescription to Apple pharmacy. Called in to collect and 1 main medication was not instock. It was 10am Pharmacist Simon assured me to call back @ 4pm. When called back no medication was available and his Attitude was all wrong & extremely rude!... This medication could have been matter of life and death to me. He is in completely wrong trade/service as clearly has no care and respect... Avoid Avoid at all cost in my experience!
December 2019 by Maureen Mcgrath
Personally i cant give the shop the credit its due the staff are a absolutely spot on with the help queiries or anything you need to ask been a customer with many chemists over the years and none come close to apple on dalry road especially simon and billy who go over and above their job title to help you when needed so if in need oh a chemist apple a day keeps doctor at bay
