June 2025 by oksana kovtanyuk
Requested hoke broadband at the cite centre office . Consultant Amara was extreme helpful .
February 2025 by scottish guy924
i went in to the vodafone store in east kilbride i just wanted to charge my phone cause it was running out of battery there was two members of i got chatting away to they both were great members of staff i hope they do well at vodafone
November 2024 by Mateen Mahsud
Pathetic customer service. Non professional staff especially manager. Even called Vodafone helpline but they were helpless too as it was a franchise.
Not recommended at all.
July 2024 by Gavin Alston
Asked to have my eSIM transferred to a physical SIM card, Vodafone site advises this is possible in store.
Got the impression the staff never knew what they were doing with this one. Took a good half hour in the store and the SIM has never worked, getting Vodafone customer services to resolve has been a total nightmare and left me without access to my phone number for 5 days now.
Staff are pleasant, but clearly not trained appropriately and hamstrung by ancient computer systems.
February 2024 by bigG
3 day before Christmas 1 staff member in shop40 ms mate the guy saidwhen challenged on this the the "manager' stood with arms open wide, new franchise mate ,left shop thinking Vodafone have abandoned customer service, for profit, shameful
December 2023 by Raymond Scott
Just like the telephone contact service. USELESS .
September 2023 by CB 394
"Staff" don't know how to deal with humans who have sunflower lanyards round their neck. The entire company is an ableist omnishambles from top to bottom! Changing my provider just as soon as I can get someone with a brain to do it for me so that I don't get hoodwinked, swindled, conned, tricked or shafted.Yes, there ARE people in the world who don't have the brains, sense etc to figure out phone contracts and that isn't a crime.What should be a crime, however, is the awful way Vodafone treat their customers with learning difficulties. They are as bad as Virgin Media.It should be 0 stars for the way that wee troll spoke to me today. NEVER EVER AGAIN. Expect to hear from Trading Standards because I WILL be contacting them.
August 2023 by Vladimir Davydenko
Wasted an hour coming here, only to be told that I didn?t pass identity check allegedly because my bank didn?t update its records even thou online NatWest shows new address, why does one need ID check to buy a SIM card?
July 2023 by Irene McAvoy
A good experience, a really friendly and helpful advisor too who got me onto a better plan saving me money
April 2023 by Albert Parkes
The staff at the Eastkilbride store were brilliant especially Lisa 5star plus
March 2023 by Allyson Murray
I was served by Lisa today customer service was excellent, she was very friendly while taking time to explain things
March 2023 by 2727maxi
100% 5stars excellent & friendly staff
February 2023 by Heather Clark
Very helpful explained everything so you understood and got you the right deal for you
January 2023 by Neil Gray
Helpful staff. Got a good deal on my phone. so that's all that matters.
December 2022 by Alex Daly
Shop was to busy and not enough staff working
