Returned a really expensive pair of trainers that were faulty. Anna was fantastic, showed my proof of purchase, discussed the issue and pointed out the faults on the shoe. No difficult conversation, no explanation required. Immediate refund issued, new pair of trainers ordered. This is why I use Next! Good job.
June 2025
Nice, well stocked and has a busy cafe. Lots of good clothing and household stuff caters for childrens clothes too.