March 2024 by Paz
I would rate this as zero stars if I could.I placed an order with them via Snappy Shopper and an incorrect item was delivered - same type of product (beer) but cheaper and smaller than what I'd paid for.When I contacted them to try get what I had paid for I was told that they'd send a replacement out - and they then promptly blocked my number and blocked me on social media.This isn't the first time something like this has happened. Previously I had ordered HEETS (cigarettes) which were never delivered, the store owner claimed when I chased it up that her toddler daughter was playing with the order as it was being packed and the child had taken them out of the bag. I finally got what I had ordered that time, and wasn't blocked (amazingly) but the fact that the owner allows a CHILD and a toddler at that to handle customers orders is unacceptable.Avoid this store like the plague. They'll lie to you, steal from you, and when you try get what you paid for they'll block you and bar you from the store - for daring to expect that you get what you paid for.
January 2024 by Eddy Eagle
Owner is a psycho. Prices are too high. Out of date produce and when complained to owner she basically hurled abuse at me to tell me I was wrong. Do yourself a favour and shop elsewhere.
December 2023 by Kirsty Smith
My daughter worked in this shop. Did 13 hrs shifts without a break. When she left it was because they hadn't paid her. Finally paid part of it but they still owe her 32 hours. My girl got a job straight after because she is such a good worker. It's not finished as HMRC didn't have her as employed.
October 2023 by Tony Johnstone
I have been housebound last 4 weeksAnd delivery has been greatManaged walk down shop today was offered a trolley to help me walk back homeCan't fault shop at all last 3/4 weeks with delivery has been outstandingStaff owners delivery driver has been outstanding for meThanks guysTony
September 2023 by Alan MacDonald
Placed an order of over £30 for essentials on snappy shopper and was told 3hrs later they can't deliver it, so after paying 30 quid I'm now getting refunded 30 in 5 days and I've no money to get the essentials I needed
November 2022 by Corinne Muirhead
Twice now I have used this shop through snappy shopper, 1st time order was an hour late, this time it was 4 hours late. Ordered things that were to be used for lunch as I?m unable to leave the house due to illness, shocking service! Won?t be using a 3rd time
October 2022 by Alex Brown
Absolutely ridiculous! Placed an order 4 hours ago on snappy shopper and I?ve still not received it and you won?t answer the phone. AVOID THIS PLACE UNLESS YOU WANT ROBBED
September 2022 by Siobhan Stevenson
Disgusting place , they are thieves. Ordered a delivery through snappy shopper with them , they never delivered and blocked me on social media when I tried to contact them for an update. Also won?t answer phone to myself or snappy shopper. Avoid this place and the thieves that run it at all costs.
August 2022 by Kirsty Toaster
If I could rate this 0 stars, I would ?. My friends and I planned a wee night in cause Kirsty had an empty so we decided to order a few drinks on the app snappy shopper. More like drinks never arrive shopper. We ordered at 7:50pm and received our order at half ten at night. CLOSE TO THE AMs. The order was dropped outside the door and we noticed the driver was scrannin a whole family bucket of KFC. so while we were waiting for our order, she had went off and bought a wee KFC. We then discovered that half of our order was missing and all the cans were sticky (probably the grease from the chicken or could be down to the cleanliness of the shop) so we phoned for two days and the only time someone answered, it was a wee lassie that had no clue what she was doing. Not impressed at all. If you?re wanting drink go to the day-today. Xxx
May 2022 by Elaine Simpson
Second time I've been to shop and when I look at receipt I have been overcharged. When I question charges was told the prices charged are correct. One for example a pasta sauce the price on the shelf was £1.25 charged £2.35
February 2021 by Leslie Anne Nisbet
Following leaflet through letterbox yesterday afternoon, I placed an order for a box of general mixed food to be delivered next day. To my delight order delivered last night AND quality of vegetables was top class. Superior to supermarket. Leeks too big for fridge. A good range of produce. Some could be identified as Ayrshire so very fresh. A great service in these difficult times.
February 2021 by DONNA FORSTER
The two stars are for the one person who makes an effort with customers. However, the mark up on products is way too high. I understand a convenience store needs to make a profit but comparing prices to others shows a major difference. Therefore not supporting the community they serve.
February 2021 by craig ballantyne
Tried to use collect+, they were to print the label. The little girls running the place did not have a clue how this works. Useless
February 2021 by John Crosbie
Put deals on Facebook only to turn up and get told no they are old posts no deals shocking
