March 2024 by Craig Fleming
Hi, don?t often post but I was impressed with the ptofessionalism demonstrated during my experience with Klasse!I was kept informed at every step and despite there being several faults with my E class they were all addressed and the faulty parts kept to show me upon completion. The mechanic(Craig) took the time to explain the issues and Colin was gracious in his advice for the future too!Not forgetting Elaine who proves that behind every successful business there?s usually a woman!All in all an excellent garage that I would recommend without hesitation!???????
March 2024 by Scott Mackenzie
Fantastic service, can't recommend highly enough.Elaine's customer service is superb.Craig spoke me through what he had done to my vehicle, everyone involved is very professional.What a great service
February 2024 by Vikki Wood
Outstanding & personal service from start to finish. Would recommend to anyone with a Mercedes to get their car serviced etc. last two years I?ve had my car serviced & MOT at Klasse. Would not use anyone else now even although it?s a bit of a journey from home. They always get me a courtesy car which is spotlessly clean & return my car cleaner than it went in! Thank you for that!
December 2023 by smc 1999
One word ?Excellent? - covering communication, service, price, and handover.Bought my C class privately earlier this year. I knew the car needed work in addition to a standard A service and MOT.Simon, Elaine and Colin and the team did a great job on my car. Turned out the gearbox had never been serviced. To cut a long story short. My car is driving great - gears change smoothly now, car doesn?t vibrate when breaking c 70mph, steering wheel squeaking sorted I could go on but all good. Also Elaine?s communication through the service : Mot process was great, Craig gave me an underneath tour of the car with the key mechanic explaining what was done and may need done in the future etc.I?ve been driving 30+ years - probably one of if not the best garage experiences.Cheers Shahid
December 2023 by Gordon Milligan
I was recommended this garage to look after my range of V Class Mercedes. Could not be happier with the service I received. First Class.Thank You.
November 2023 by stevie walker
Absolute pleasure to deal with. I will never take my A45 AMG anywhere else colin & his team are absolutely fantastic. Great bunch of guys
October 2023 by Matthew Crighton
After having a nightmare of an experience with Arnold Clark to the polar opposites at Klasse I can?t thank the team enough! They carried out a full service on my Mini JCW as well as fixing a few small issues with the car caused by a previously used garage and they took the time to get me sorted with a courtesy car whilst my car was in for a full major service. Excellent customer service and will definitely be my go to from now on! Can?t recommend enough! Thanks again!Services: Air & cabin filter replacement
October 2023 by Alan Cowan
We?ve been in business more than 9 years and we?ve entrusted the 7 Mercedes vehicles we?ve run to these guys since day one and have never ever regretted it. Honesty and flexibility and going the extra mile is the norm .Our clients can be assured that our Vehicles are maintained to the highest possible standard. Highly recommend Colin & Elaine , wouldn?t dream of going anywhere else.
September 2023 by Nick Rimmer
After experiencing subpar service at a Mercedes dealership, I discovered Klasse Series Automotive online and couldn't be more satisfied. Their team is not only incredibly knowledgeable but also exceptionally helpful. From now on, they are my go-to choice for servicing our Mercedes. I highly recommend them.
July 2023 by Andrew Thomson
Had my ML in for a service and a suspension issue,after collecting the car and returning home I noticed some oil spots on the drive,after contacting them they collected the car and diagnosed a faulty seal on the sump plug washer,(these things happen)this was replaced,the car was returned to me fully valeted,fresh fuel and they even cleaned the drive,you honestly couldn't ask for more,thanks everyone.
July 2023 by James Lindsay
Another massive thank you to all the team @ Klasse who meticulously poured over our latest AMG with a post purchase inspection. In the 10 years of having various Mercedes, and always using Klasse, they have never wavered from superb customer service, an unimaginable knowledge of the brand, excellent pricing and always going that extra mile. A model of a first class outfit. Thanks guys.
July 2023 by Davy Currie
It was my 1st time using Klasse. Car in for sevice and MOT. So much cheaper than the Mercedes garages with Mercedes parts used and digital service log updated. Top quality customer service. Will definitely use again.Service: General repairs & maintenance
July 2023 by Rose Norton
5 Star service from Klasse. From booking in to picking up, every member of the team was excellent. I booked my Classic SL in for a service & MOT and felt my car was in safe hands throughout. Reception team are friendly, courteous & knowledgable. Tech team are hugely enthusiastic and know these cars inside out. I can?t recommend KSA highly enough. It?s easy to see they are passionate about these cars. What a find! I?ll be returning for any future work needed. Thank you to all at KSA.Services: Electrical repair
July 2023 by Simon Munro
Once again Team KSA to the rescue. Have been taking my cars to these guys for a long time and on this occasion it was the turn of my very poorly mini! Car assessed, fixed and returned within the working day with a good honest summary of works and things to keep an eye on. Brilliant, thanks again team KSA (Elaine, Craig and Simon on this visit).
July 2023 by Colin Beatson
Obvs a very busy garage with lots of happy customers leaving good reviews, incl being recommended by the main M.B. dealers no less, and are rightly proud of their reputation.I look forward to visiting in the future, and learning more about my aged E Class Wagon.
