February 2024 by Tom Kali
Excellent service ?
November 2023 by Mark Ireland
Great company. I have been using them for coal deliveries for a few years now. Easy to order from and the driver is always friendly and leaves the coal exactly where requested.
October 2023 by Fiona Duncan
Recently had our chimney cleaned and serviced by this company and what an excellent job. Stephen was prompt, clean, tidy and very efficient and gave some very helpful hints on the care of our stove. I would highly recommend this company. Will definitely use again.
October 2023 by Paul
Potting Shed Cafe. Very friendly and clean
July 2023 by Frank Brown
Lovely cherry and coconut scone along with a latte coffee. A couple of cheery lafys to serve us what could be better.
April 2023 by Ewan
Just been absolutely fleeced by Pearsons of Duns. I purchased a tipper load of logs for £350 and judging with all other descriptions of tipper loads they consist of 3 bags. I received the equivalent of two dumpy bags for £350. I could have purchased the same dumpy bags from Pearsons with the same logs for £145.00 each, instead I was charged £60 more for the same amount. I tried to phone and complain and they were not interested in forming a resolution. Absolutely furious at being ripped off by so much. Not happy and will not be using this company again, I highly recommend you shop else where for your fire wood unless you like massively overpaying !!! Shop around there are some much cheaper places with better wood local.
April 2023 by Geoffrey Mason
Excellent service, well priced, unfortunately I was out when they delivered, I had not used them for some time, they still hadAll my details, brilliant Geoff Mason Great Salkeld Penrith
February 2023 by David MacLeod
I?ve had a great experience with Pearsons until now. I live on the third floor and logs in bags were delivered at the flat door several times - great service. Now told they can only deliver to the ground floor because the lorry is too big to park - something the furniture and appliance deliveries on large trucks have managed to figure out.
January 2023 by Sarah Armstrong
Brilliant service have ordered twice now and will use them all the time from now on they always keep you in the loop of when your delivery is coming definitely recommend ??????????
December 2022 by Alastair Fuller
Been shopping online for a stove top fan. Found one on Pearsons website. £50. Says on the website "nationwide delivery". Go to order it and they charge £47.00 for delivery. The item is small and weighs about 1 kg. I phoned up to see if this was an error and if i can pay sensible delivery costs and the person i spoke to asked where i was - South Coast of England. She then said - we are in the Boarders so i'm not suprised it will cost £47 delivery! and so curt and rude. Why not send it by Royal Mail £5 or Carrier - £10?! So out of date and ridiculous. Why do you even have an online shop? Such a waste of my time.
October 2022 by tammi scott
Briefly stopped to grab a coffee and cake. Omg the chocolate orange brownie was amazing! Definitely worth a visit just for the cakes!
September 2022 by Elayne Gravenor
The staff are all very lovely and lunch was delicious. Would highly recommend a visit if only for lunch
July 2022 by Jennifer Charlton
I find it very rare a company knows how to deal with a complaint leaving the customer feel a proper apology has been made and I can trust that company to ever go back again. Why would you when you can easily go elsewhere in future? Mistakes happen but the way it is dealt with is paramount if you want that customer to go back. Yesterday Pearsons excelled themselves and nailed their customer service with the help of the wonderful Helena and the rest of the team. Within 30 mins of receiving a phone call they were on site dealing with the clean up operation of a damaged hedge by a delivery lorry and compensated accordingly with no hassle and a thoughtful gift for the hassle. Customer Service Gold Award from me well done all involved ????
July 2022 by lukas blackman
Very knowledgeable garden staff. And some amazing well displayed and chosen flowers for sale. The tools part etc is also great with very friendly staff.
June 2022 by trevor riant
Just had the Scottish breakfast and must say it was one of the best breakfast I've ever eaten, perfectly cooked and a good portion size at a reasonable price, we shall be back.
