November 2023 by Martin Vaughan
Mixed up or non delivered meds, was getting home delivery but i no longer trust this pharmacy after the last ten days of nonsense and accusations toward a Parkinson's sufferer of 'talking over' the pharmacist. When you have someone insisting the wrong dosage is correct, should I stay silent? Or tell them it's wrong?, had they bothered to listen to me in the first place rather than being obstreperous from the get go.....possibly because they knew it was wrong but couldn't admit it, pride...one of the worst deadly sins. I would now have enough of my essential medication, her pride has left me with no pain meds all wkend.Very unimpressed at the person i spoke to there (Caroline Morgan) who argued the toss that the prescription was correct. It wasn't, she then threatened me angrily for talking over her. I was trying to explain their mistake. I had neither raised voice, nor swearing.This pharmacy used to care, if the person i spoke to just looked at my previous months prescription she'd have seen the new one was wrong and should have contacted my GP immediately, reducing oxycontin by 50mg daily is dangerous!And this wasn't the first time this problem had come up, the same happened the Friday before.Telling me snidely 'the girls won't miss me' as i left a chemists I've been using for half a decade without the meds a hospital Dr had to make an emergency prescription was just denigrating. There's been no bad blood between me or any if the staff at all, other than the common frustration we've all had from time to time due to unacceptable time wastages. Just Caroline has gone off on on lately..... I'd not even been in there for 3 months due to getting deliveries once I started using a wheelchair. Caroline is extremely rude, judgemental and discriminates against Parkinson's sufferers.In response to the useless reply, I've been the one who's reducing my meds, i requested from my gp that the 20mg get dropped to 15mg. I've been getting 2 tabs twice daily for years now, always using the same chemists. It should have been flagged by the pharmacist. The old one would have called me to say that there may have been a mistake. Guidance on oxycontin is to reduce by 5mg at most.... you've reduced me from 80mg daily to 30mg.........50mg reduction, 10 times the guidance amount, this shows incompetence in your staff. Any pharmacist worth their salt would question such a large dangerous decrease in medication. And as for your pharmacist Caroline who thinks she's being rudely talked over when i wasn't even speaking.....she was talking over me. Why didn't you stay retired?Disgusted at the zero empathy for a Parkinson's sufferer.
September 2023 by Jen Kennedy
Always polite and prompt service
January 2023 by Mandy Przybysz
Will never use another pharmacy. Caroline & all the staff in there are beyond excellent. Have always used here & always will
December 2022 by Eejay Mcinnes
Caroline and all the staff at Kennedy?s are so good and kind. They take the best of care of my husband and myself all year round. Thank You so much, we both appreciate you for your patience. ????
May 2022 by catrina robb
Thankyou to all the staff at Kennedy's for being so caring and considerate .
July 2021 by linda muir
Great chemist and mega helpful
March 2021 by Angela McAllister
Very helpful & friendly staff. Thank you!
March 2021 by David Rovelli
Just a corporate deal run old school clan.
March 2021 by Jason Coles
Always very helpful staff and very well run. Also the building looks brilliant since redone. Fab pharmacy
March 2020 by IanS-1073
Efficient and informative.Can?t see how the service could be improved except, perhaps, being able to contact via email if - as now!!- I were to be stranded in Australia .
January 2019 by Brenda Mulholland
I have found this pharmacy to be the best pharmacy in Dunoon should you go with a script or something in particular the staff are so friendly also the staff go the extra mile to make sure that they are well stocked and if someone needs a prescription or any item that is not in stock the staff go out of their way to try and get whatever is needed and order it in for the customer if it is possible.
January 2018 by Agnes Lagah
Wonderful pharmacy worked by wonderful people. Always happy with the service given :)
January 2018 by Rob Hayes
Outstanding service provided by a friendly and knowledgeable team.
