January 2024 by G Webster
They are a shambles behind the scenes. More than once, they somehow managed to make a mess of a simple prescription order and became so much effort to deal with, I ended up using Well to get them each month, where it gets done quick and straightforward. Ordered a product from the pharmacy recently which they never had in stock, and was told to come in and collect it when ready. I came in to find they had quite happily given my product to some other customer instead so I couldn't actually have it. Absolutely out of order.The queues at the pharmacy counter are ridiculous for such a small town and 99% of the time, customers wanting a quick item off the shelf have to wait behind a line of people ordering/collecting prescriptions. Even if you want a toothbrush, or a can of deodorant, you must wait behind a line of pensioners as they discuss every detail of their prescription. Forget the fact there is no self-scans and Boots actually have 2 ordinary serving counters which they don't have the common sense to open up.The shop also sometimes shuts unscheduled, typically on Saturdays. The smaller Boots along the road is better and far more efficient, plus ironically they have better pharmacy stock levels despite the size. Absolutely pathetic.
September 2023 by James Capewell
Very poor service at this branch of boots closed on a Saturday no wonder these shops are closing down never open when you need them why are shops all open when people are at work? And close when people Finnish
April 2023 by Christine Togwell
Filthy shop floor and rude staff couldn't care less.
July 2022 by Jamie Ward
Small boots store.Basic stock inside , although some shelves were empty.Pharmacy at the back of the store.Nobody operating the front store tills, I had to queue awkwardly at the back amongst lots of people getting their prescriptions.Ok, for daily essentials, but not alot of choices.
March 2022 by Pat Burns
Quite often I dont have a completed prescription
December 2021 by Elaine Bowe
I received the most disgusting customer service today
September 2021 by Sue Pîmlott
No choice, very limited stock. 2/10.
September 2021 by Nikki Weston
The staff are always very friendly and approachable. The service is generally good, but I have experienced some issues with confusion over prescription orders and delivery. However, the problem has always been rectified and I receive an apology immediately.
September 2021 by Potts
Getting prescriptions wrong since October by either not having them, when ordered a week in advance before they're due... Or half the items missing - this is not a one off, it's happened multiple times concerning my wife, daughter and father in law's prescriptions where I've had to return multiple times (4 was the record concerning father in laws inhalers) to try and get the correct/all medicines.
August 2021 by Dawn Owens
I love this branch! The staff go out there way to help you. It's always clean and tidy the lady's are always happy and caring what more can you ask for!
August 2021 by andrew brettsmith
Staff not very knowledgeable about what is available instore eg later flow kits for covid self tests,only the pharmscist seemed to know they stocked them
August 2021 by Colin D
Large boots store with a dispensary. Good selection of items available.
August 2021 by Scott Malone
One of 2 boots in Dunoon, this being the larger. Good and busy local chemist.
January 2021 by Leigh Montgomery
love the girls that work here ..there always run off of there feet.
September 2019 by Thomas Alford
Great staff very helpful
