July 2023 by Greta Liddle
Ice helpful staff. Like their products.
April 2023 by Heather Hutchison-Cockburn
Love their products
April 2023 by Erika Wilson
Lovely staff. Very attentive. Told me all the offers happening. Managed to bag a free hand cream. Love the product. Staff very nice. Lovely and clean shop.
January 2022 by Sarah Paterson
Love this shop and product is amazing
July 2021 by Laura Pratt
Lovely store. Staff always so friendly and helpful, i love visiting and they always have a few nice recommendations for me. Have been very impressed with their COVID safety rules too.
July 2021 by Rachel Brown
Great shop, friendly helpful staff, knowledgeable about the products and where everything is in the store.Can't fault it in any way.Vegan and people who shop cruelty free, this is the place to go.
July 2021 by Bryce Wilson
Clueless guy here buying gifts for his significant other and totally lost in this kind of environment; thank the almighty for the friendly and approachable folks here! Didn't have to spend a fortune either but certainly put me in the good books :D
July 2021 by Eileen Mitchell
I popped in to buy a face mist. It took me some time to find it, as there were no clear signs on the shelf. I went to pay, there were three assistants at the tills, and one customer (whose friend was standing to the side) it seems it was taking all 3 assistants to serve the one customer, but actually seemed more like they were all friends. When one of the assistants eventually decided to serve me, it seemed I was an annoyance to her, as she had to stop chatting to serve me. I found her customer service very poor. There was zero interaction with me, other than to ask if I was paying by card. She proceeded to slap my receipt on the counter and straight away turned back to join in with the entertainment with the other customer.
July 2021 by Natasha Klos
Lovely staff and amazing store to shop in. Will be returning again !
March 2020 by Mandy Ross
I was in your Dunfermline store today just browsing, and was very rudely told by one of your customer assistants not to sniff the products due to the Coronavirus, I then said to her where are the signs saying that you can?t sniff the products?? (Can I just add at this point that I was not the only customer having a sniff of the products and this was embarrassing) she then said again rudely there?s a small sign behind you, I said well you need to get more signs then!!! And promptly left the shop I will not be back shocking customer service that?s no way to speak to a customer there?s no need to be rude and I totally understand that we all need to be careful due to the Coronavirus but this is ridiculous well shut the shop if you can?t smell the products!!! ???
March 2020 by Mandy Foster
I was in your Dunfermline store today just browsing, and was very rudely told by one of your customer assistants not to sniff the products due to the Coronavirus, I then said to her where are the signs saying that you can?t sniff the products?? (Can I just add at this point that I was not the only customer having a sniff of the products and this was embarrassing) she then said again rudely there?s a small sign behind you, I said well you need to get more signs then!!! And promptly left the shop I will not be back shocking customer service that?s no way to speak to a customer there?s no need to be rude and I totally understand that we all need to be careful due to the Coronavirus but this is ridiculous well shut the shop if you can?t smell the products!!!
September 2019 by Emma Gall
Absolutely love it. As a consultant myself Im always in here to buy stock for my costumers when items are out of stock on the website so that I'm not disappointing them. The staff are always friendly and helpful.
April 2019 by Regina Irvine
Lots of good offers and helpful staff
March 2019 by David Mcewan
Very helpful staff well laid out
February 2019 by paul foote
Girl loves it , me not so much costs me a fortune
