October 2023 by John Sorial
Worse housing group around fife what a hassle trying to get them out to fix anything not intrested in helping the customer just want the rent! Very rude customer service! They only got 1 star because of one person that works for them is a nice person
October 2023 by sarah watson
Terrible service they don't listen to u properly they don't answer the phone and they don't help when u have been stuck in a flat with the worst neighbour possible for over 8 years and ur mental health is bad and ur kids don't want to come and visit because of ur bad neighbours ??
September 2023 by connor robertson
Unrealistic rent and deposit prices housing officers are useless I would avoid even if your desperate!
August 2023 by Will Mclennan
The most unhelpful housing group I've ever been with, high rents, no urgency in getting repairs done, more interested in ploughing rentpayers money into their new builds rather than upkeep of older housing, more interested in photo shoots,charity galas and coffee mornings than tenants with housing issues.blatantly blanked me for weeks in trying to get an issue sorted, had to get the local councillor to get in touch with them, they do like to pass you from pillar to post and round and round, if you have an issue they pass you to someone else,who passes you to someone else and so on an on. Community groups a joke,nothing where I am, they don't even send inspector or housing officer out to check on contractors work. Very bad management and practice.
January 2023 by Annette Young
I have asked for 5 years for them to fix THEIR wall behind my property and was told in no uncertain terms NO as it is not priority and not flood prevention but boundary. It was suggested I build my own wall behind it.
December 2022 by Donna Mcmannas
Waiting a ring back
November 2022 by John
Its very hard to talk to anyone on the phone
November 2022 by Bob Stewart
Prompt, efficient dealing with issues
November 2021 by Max Hutton
No help,
November 2020 by john zielinski
My wife's house bound in a wheelchair and we been trying for about 4 years to get a ramp or lift put in and they've turned around and said no
November 2019 by Eva Duncan
My time has been utterly wasted today due to the incompetence of some people. Phoned first thing this morning to report a repair to which I was told they would get someone out to me today. On my only day off, to which a repair is feasible, I have sat in all day and waited. My husband who works night shift has waited up too as didn?t want to be disturbed whilst sleeping and has not yet got to sleep. I called up nearer 4pm (baring in mind I was told at 9am someone was coming) to be told they had to send someone out first thing tomorrow and didn?t ask for a contact number until I suggested it! I am now being forced to take a holiday from work to sit in for this to be resolved.
November 2019 by Paula McKinnon
Was being considered for a house and due to go tomoz for appointment and get a phone call 5 minutes ago cancelling! Even tho we have all the proof we need regarding our circumstances!! Sarah is the only person thats tried to help us, thank you Sarah. Fife Housing Officer is the one thats let us down! This would have been a fantastic house for our D/S son to have more space and a garden right out the back. After being with Council and Fife Housing i would have said Fife Housing was better but now being discriminated!!
November 2019 by Tam Currie
Sky high rent and only going up as bellow will show2017/2018 rent approximately £360Got a letter stating board agree 3.5% increase in actual fact rent went up around 13% to £396 for 2018/20192019/2020Another rent increase again board agrees 3.5% in actual fact it is around 5.5% going from £396 to £430pm yes that means in monitory terms rent has went up over £60 per month in just 2 yearsNow you probably think i mean for a nice house in a nice area haha if only this is for a 6 BLOCK FLAT IN GRAINGER STREET LOCHGELLY.!!!
November 2019 by dawn kelly
Poor as feck landlords wouldn't go near them if I was desperate
November 2018 by James Menzies
Very friendly staff. All very helpful.
