We have been approached by a lovely young lady called Skye. We explained what we wanted, and she was very accommodating, willing, and brilliant with customer service skills. She really made you feel at ease with choosing your product, and there was no rushing you for a decision, as you had to be 100% happy in what you chose.... read full comment
April 2025
I came to the Dunfermline store as a stone had come out of my vera wang ring that I had purchased online in October. Alison was so helpful in organising a repair. She called me when it was ready, sending it to my home as I live further away. It arrived today and I am over the moon with the ring. The replacement sapphire... read full comment
March 2025
The ladies are all so lovely and helpful. Couldn't do enough to help us with all our wedding bits their customer service is fantastic.