February 2023 by Laura Brown
Quick and easy click and collect, staff very friendly.
October 2022 by Cammy Shearer
Very helpful staff. Returned some items without issue even though it was passed the 30 days!
June 2022 by Caris Skivington
Myself and my partner went into Wickes on Wednesday evening and after choosing a kitchen we liked, arranged for Jon to come out to us Friday morning to measure up our kitchen. Our home appointment was meant to be at 9.30am, this came and went and there was no word. When it got to 10.30 I called Jon's mobile and left a voicemail while my partner called the store. We were told he had mixed up the days. Absolutely shocking service, from an appointment that was arranged 2 days previously!! No apologies, no contact from Jon. We will be taking our business elsewhere because first impressions are this isn't a very reliable company,.
June 2022 by Thomas Purvey
Just ordered a kitchen from Wickes after they were recommended to us, Ashley the designer couldn't have done more for us, when I found one large tile was missing from a pack of 6 I went back and Janet sorted it out for us a top assistant with great communication skills. Thank You.
June 2022 by David Jorgensen
Not a bad selection for the DIY.
May 2022 by Tony Kivlin
Clean, well stocked and attentive staff. I could not find Spax decking screws and it took them less than 2 minutes to help.
April 2022 by Mr Thomas
Even as a trade account holder the service is shocking, a lot of what they sell is on behalf of third party suppliers, so no accountability.I've had damaged goods arrive and no replacement parts ever appear, items delivered twice as long as the agreed maximum timeframe when purchased and no explanation or apology, then they arrive damaged and they have to sit in my house for a week while they graciously pick them up.Really poor, I would not recommend.
April 2022 by Roy Beedie
Item meant to arrive on April 19th. Did not arrive. Used the chat function to explain the issue to be told it would arrive April 21st. Item was scanned in Dundee on the 19th (40 mins away) at 12.16pm. Then the operator on chat says it could be delayed due to heavy traffic and bad weather (even though weather is super) ! Will never order from Wickes online again. I have basically paid £5 for any day delivery sometime........
March 2022 by David Bailey
Went to buy and get some advice on tile paint. I asked an assistant, where tile paint was she pointed down an Ile. I approached the till, and spoke to two young ladies. I got the impression, they didn't want to be working at wicks?!* Left store and went to B&M, the assistant was extremely helpful. Use youngsters who have no idea, don't want to work. pay experienced people who do want to help people and work at wicks. Will think again before entering store again.
March 2022 by John Mctaggart
Great for paints very friendly go there all the time
March 2022 by David Peter Bailey
Went to buy and get some advice on tile paint. I asked an assistant, where tile paint was she pointed down an Ile. I approached the till, and spoke to two young ladies. I got the impression, they didn't want to be working at wicks?!* Left store and went to B&M, the assistant was extremely helpful. Use youngsters who have no idea, don't want to work. pay experienced people who do want to help people and work at wicks. Will think again before entering store again.
February 2022 by Glenda McLean
Delivery driver to Cardross St at 8:30am uses whatever is available in reception areas to jam security doors open with no thought for the damage or concern they cause,and only appolgise when caught doing so, ornamental vases,glass ornaments you need a doorstop then use the recipient of the parcel to hold the door for you,or better still carry your own doorstop!!!
January 2022 by Wendy Hovell
Click and collect. Advised not to travel till text received. They had no phone number send a text to! Went to pick up and despite being on my own and the item being heavy no help was offered
January 2022 by brian wallace
Kitchen Displays are very good and sales assistant showed my wife and I how to mix and match doors and worktops then left us in peace to get on with it.
January 2022 by Josephine Burns
this is one shop i realy like to go to as its not far from where i stay and the staff are realy nice and there realy good at helping you if you cant find what it was that you went into the shop to buy realy nice people.
