January 2024 by Craig Craig
Un believable just visited this coffee shop ordered 2 drinks went to pay they said we have no change so have to pay by card, i wanted to pay by cash ,they told me well we can't give you change so your not getting your drinks ,sent out because of they can't take a cash transaction without my drink.This has to be the worst coffee shop in Dundee.An embarrassment of a coffee shop.wont be back.
December 2023 by Gail Duffy
Very friendly and very helpful staff who go out of their way to help at all times even when they are busy elsewhere. Food and coffee as expected in Starbucks, but served well and with aplomb.
December 2023 by Brian Devine
Very little gluten free food service is a bit
December 2023 by Kelly Innes
Visiting Dundee for the weekend, first time at this store. I ordered an americano so not a complex order and it took an extraordinary amount of time to have the drink made despite the store not being particularly busy. Not the usual Starbucks experience I enjoy in my regular store in Edinburgh.
December 2023 by Holly Gibson
The food was good nice velvet cake and drink can't go wrong.Staff are decent not overly friendly thoIt had been recently done up and it's actually worse, downgraded if I say. The cafe has no personality really, hard chairs and benches that are worse than school benches.So for that I dropped 2 stars
December 2023 by L Grieve
Great selection of coffees and teas. Service was abit slow when I was in. Waited ten min for two coffees.
November 2023 by Molly Owens
Team were super busy today with it being a Saturday morning! Stress was high but Lisa came and supported the team with such respect. She was super respectful when helping get back on track to other staff and customers! So refreshing to see such a nice management team and keeping things flowing and helping the team work as one!
October 2023 by Mel Jay
Really Busy. Went In For A Birthday Treat For Daughter. She Got Cream Based Caramel Frapp, & Enjoyed It.
September 2023 by Andrew Cook
Very busy branch. My drink order took ages and lots of people behind me got their's before me. Couldn't work out what order they were doing things in!
August 2023 by Leanne Patrick
Really helpful and friendly staff who were very kindly making recommendations on custom orders to enhance our drinks. Great recommendations too as the drinks were delicious.
July 2023 by steven stove
We visited Dundee overgate on a day out shopping trip, having been to many Starbucks I know what to expect however we were served by someone who was clearly marked as trainee, which is fine, but the order came wrong and we asked them to correct it then our order came even more completely wrong and confused with another customers. This is no big sweat really but please help new staff as I felt they were in the deep end.
July 2023 by John Paterson
That shop needs a really good clean ..checkout the cloth seating completly stained..also when asking for extra hot it never happens
July 2023 by Jane Bruce
Go every morning for coffee staff are great
July 2023 by fran giblin
Bought two coffee and a toastie asked five minutes later for water and was told by an Asian ( Chetali )lady that I couldn?t have one unless I?d bought something I pointed that I had but was still refused! I think this is such poor service especially if your customers require medication and need water to swallow. Poor poor service Starbucks and not disabled friendly ! Maisie GiblinKid-friendliness: Not very kind
June 2023 by Steve Allchin
I would normally give 5 stars for Starbucks because we love the Earl Grey tea and fruit bread they do but recently Starbucks have reduced the size of their tea bags (the Earl Grey tea bag is nearly half the size it used to be and also not as fragrant) Pret now has a better tasting Earl Grey, such a shame !The staff were very busy behind the counter and it wasn't until we were just leaving that a member of staff cleaned and tidied the tables. There were so many dirty tables when we arrived.This Starbucks is located on the first floor of the shopping centre.
