September 2025 by Basildon Thoms
Only one branch available. Always only one person serving when you go in and huge ques. No help for disabled people who can?t stand in ques that long and staff are always rude when you complain about the time and the fact they have one person serving people. Just shut it down and do everything online. Absolute joke of a bank.
January 2025 by Noelle SF Smith (Nello)
Amazing service - had to make a stressful payment and they were super supportive and ensured I was protected!
December 2024 by Nedelcho Georgiev
Warm beer, cold burgers. Couldn't see hygiene certificate or kitchen. They probably got the food from across the street.
October 2024 by Lewis Gourlay
I went to open up a account and the lady was quite rude and dismissive she was chewing gum and being quiet annoying and not caring about us
October 2024 by Charles Breen
Shocking no staff on floor, customers hearing your business, a total joke !!!!
September 2024 by Lee Whammond
Only santander branch in dundee.so they decide to close for refurbishment!!!.leaving customers to travel to either arbroath or perth.great customer relations
May 2024 by Alan 59
Very helpful when I had Credit Card problem due to an online event , Dean went above and beyond to get things sorted out ,
fantastic service , could not ask for anything more .
January 2024 by Alan Lockhart
Very helpful Iranian young lady to an old man like me!
October 2023 by Stephen Peter Fagan
Staff really good
July 2023 by Kenneth Smith
Called into the branch today to upgrade our 123 account to the edge up account which we had trouble trying to access online. Erin at the reception desk was able to do this for us very easily, she was very friendly, helpful & knowledgeable & would like to let her know how much it was appreciated.
January 2023 by Andrew D
Wouldnt mind speaking to a human rather than a automotive system.. also why does everything need to go thorough a central call centre.. whatever happened to speaking too someone in local branch???
December 2022 by Peter Lyons
Nice friendly girl at reception. Very helpful and knowledgeable.
December 2022 by Coldside Church
Very kind staff and know their business very well
December 2022 by John Williamson
The best bank to date, I think
August 2022 by Andrew Alexander
Slow service
