November 2023 by Martin Gormley
Callers office only open from 8am to 10 am mon to fri ???
October 2023 by Owen Jameson
Staff are always really friendly, but the opening times are a piss take
October 2023 by Sarah Blake
Numerous items not being delivered. Items being returned to sender because your delivery people can't get the address right!!!!My HOUSE is constantly being mixed up with a block of flats. Absolutely sick and tired of this now!!!!
August 2023 by Harry
Go to collect a parcel? don?t expect it to actually be there. My parcel is allegedly across the other side of Dundee, which I have to go get it because someone didn?t even ring the doorbell or leave a letter to say if I can get the thing re delivered.
July 2023 by Steven Davie
Information on revised Customer Service Point Opening Hours from Monday 10th July 2023, following a review of customer footfall.Mon - Fri : 8-10am, Sat:8-12pm, Sun: CLOSED.
June 2023 by Donna Jackson
Reslly had enough of royal mail. Dont know how many packages I'm missing or been delivered empty boxes with items missing out them. It's getting beyond a Joke now and this should not be happening to people's postThat's items I have bought online kids books, toys and now cat stuff. I but online cause I am particailly sighted and not out to shops very often but now after multiple times with royal mail people stealing my items thinking of stopping all cause of royal mail postmen/women.
May 2023 by Michelle Mackenzie
Would be better if they shared on the cards that they are closed from 12pm on Monday! Drove all the way over to find out once we got to the door! POOR CUSTOMER SERVICE!
May 2023 by Cath Sangster
Went to track a parcel.Guy on front desk was very helpful
April 2023 by Mya Reddichan
Royal Mail always leave my parcels at my front door without even chapping the door or deliver them to the neighbours and I live in a building with 120 other house and it could be stolen there is no number to contact them to tell them stop doing it what should I do
April 2023 by deborah stanner
Very pleasant, helpful staff
March 2023 by ronald stewart
Steep steps up to the collection office. But service once there is fine .
December 2022 by Lesley Mulligan
As much as I stand with Royal Mail during their dispute I was sent an email that my parcel was to be delivered on Wednesday 23rd November 2022. This was delivered today 13th December 2022. Clinique the sender of the parcel had told me that "it was lost in transit". It was in the wrong office at Dundee West Hub. I was quite stressed out about my goods. Delivered today so all good.
December 2022 by Mumtaz Sheikh
Service is good and friendly and quick
October 2022 by Hutch Hutch
Quick and easy go in wait two mins and your one; staff nice and helpful aswell .
September 2022 by Will Hulme
Why are you closed at midday Monday? Thanks for wasting my time. The depot is dangerous to get to, on a busy road with the pavement blocked by parked cars. Hope I never have to come here again!
