Car Dealers in Dundee, Scotland

“Maitland Auto Centre: HONEST and TRUSTWORTHY!Concerned at the faint "cracking" noise my Ford Fiesta was producing when manoeuvring at very low speeds, and having been quoted a cost of £500 at another garage to rectify the issue, I thought to seek a second opinion. A friend said she had heard good reports about Maitland Auto Centre. So, as a first-time customer, I booked the car in for assessment and cost, without mentioning the previous quote. Imagine my surprise, and relief, when experienced Darren said he had given it a thorough examination and couldn't find anything obvious or unsafe, with the suggestion we allow it to develop further before considering a remedial repair. A very common sense approach! The opportunity had been there to take advantage of me as a customer. This refreshing experience has engendered my complete confidence in the staff at Maitland Auto Centre and I will be sure to make everyone I meet aware of the trustworthiness of this independent, local garage that on merit deserves to thrive. I know where my M.O.T.s are being done in future!”

“Very professional and friendly staff and their service quality was excellent. From the beginning, their attentiveness to my needs are very consistent. They are even bothered to drive me to the bus station in the city centre when I dropped off my car. A truly perfect experience in a relatively negative circumstance (body repair). Thank you so much for everything. I had not-so-good experience in other branches of Arnold Clark but I’d definitely use this branch again in the future (well… hope I don’t have to… but will def do if I need to!!)”

“I want to leave a positive 5 star review for Daniella, the Autoecosse Receptionist who helped me book in my service. She kept me informed as she had promised and was patient when my initial payment was declined due to my new card not being activated! All went well in the end.”

“Amazing service from John clarks specialist cars,from a test drive to all options ,they are helpfull and polite ,and willing to please ,,other companies should try to be more like this company”

“Fantastic experience with Struans motors in Dundee buying a used car. This is how dealerships should be run. Scott especially went above and beyond to meet our needs. Communication is first class. If you are looking for peace of mind buy from here!”

“As always, Gary and Paul are fantastic. They know what we want and they get it for us! Always good deals to be had. There is no beating around the bush, and we trust their honesty and integrity ?”

“My first contact with John Clark Tayside was after a simple internet enquiry to the company re a car. Generic enquiry with no specific information asked for. Within an hour I received a personalised walkaround video of the car, narrated and pointing out work they were doing.I then had a number of good email & telephone conversations with Stuart Jack and Colin Gibson. A deal for the car was made by telephone and a date for collection was arranged. They kept me updated in the intervening period. I flew up to Edinburgh, took a train to Dundee and was collected from the station. A great handover experience, with a look around the car, talk through of everything required. I set off to drive back to London. I couldnt have been more impressed with how professional and personable Stuart was to deal with. Nothing was a chore and he was ever helpful. A great example of why its worth using Bmw Approved.Im very pleased with the car. And the experience of buying it. The level of attention Stuart gave was impressive, even post sale. When I discovered a problem with the refinished alloy wheels it was he who arranged agreement for me to have them refinished in London and ensured that I received payment back for the repair. John Clark Tayside have an aftersales department, with whom Stuart put me in touch, asking them to assist me directly. However, they displayed a lack of communication, assistance and dare-I-say-it, interest in doing their job. After being made aware of a relatively minor issue, it really shouldnt have taken multiple telephone calls and emails to resolve. Thankfully, Stuart again ensured that this too was resolved. Thank you, so much.Rohan, Colin and especially Stuart Clark and the Sales Department, many thanks for all your help.Aftersales...well...much improvement required.Would have been a five star rating, had Aftersales not slightly tempered my otherwise positive experience”